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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Impero Connect logo
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Thinfinity Remote Workspace logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Featured

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuperOps RMM logo
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Overview

Description Impero Connect is a remote access management software that helps users connect with confidence to any device, platform or network as per need. Mostly, network breaches are executed over unsecured network access points. However, the safety features incorporated into Impero Connect are developed from the ground up levels, abiding by the most stringent security compliance standards. Further, Impero Connect ensures customisable security credentials and multi-factor authentication facilities. Thus providing a single tool to streamline both internal and third-party access. Also, its cross-platform support facility ensures modular connectivity options, helping users achieve high-speed access into unattended devices across complex networks. Combined with a seamless cross-platform screen sharing facility, Impero Connect’s KVM control makes it possible for professionals to access any machine within their company ecosystem. Moreover, compliance standards for GDPR, DSS and the Data Protection Act are also abided by the software. Read more Thinfinity provides an ideal solution for companies looking to harness their existing identity provider investments. The platform integrates with a wide range of popular IdPs, including Okta, DUO, ADFS, Azure AD, OneLogin, Google, and more. It allows businesses to quickly and securely authenticate users, while adding extra layers of protection to guard your data. Thinfinity utilizes native identity provider capabilities, such as multi-factor authentication (MFA) and biometric authentication, to secure user accounts and protect confidential information. This approach eliminates the need for expensive and time-consuming new implementations, allowing businesses to focus on other areas of their operations. With Thinfinity, companies can confidently protect their data and secure user accounts without additional investments. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    70%

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4/5 4 user ratings
Not Available
4.8/5 1,987 user ratings
Not Available
Rating Distribution
  • Excellent

    75%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    25%
Not Available
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
Not Available
User Sentiments
    Not Available
    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

    Not Available
Review Summary
Not Available
Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
Pricing Plans
Monthly Plans Annual Plans

Cloud Custom

On-Premise Custom

Standard Custom

Standard ISV Custom

Enterprise Custom

SaaS Custom

Gateway as a Service Custom

Virtual Desktop (DaaS) Custom

NinjaOne Custom

Standard $79.00 $89.00 per user / month

Pro $99.00 $119.00 per user / month

Super $129.00 $149.00 per user / month

 
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Vendor information

Company Details Located in: Nottingham, England Located in: Wilmington, Delaware - 19808 Located in: Austin, TX Located in: Claymont, Delaware Founded in: 2020
Contact Details

+44 (0) 1509 611 341

https://www.imperosoftware.com/impero-connect/

+1 866-462-9768

https://www.cybelesoft.com/thinfinity/remote-workspace/

+1 888 542-8339

https://www.ninjaone.com/

+1 628-270-9924

https://superops.ai/rmm

Social Media Handles

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