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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HeyBubble logo
Live Chat Software

4.3 23 user ratings

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo
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Overview

Description HeyBubble is a live chat platform that helps small and medium-size enterprises and startups monitor their traffic at once and engage them in conversation to provide outstanding customer care. The software is cloud-based, mobile-friendly, and integrated with the most popular web tools. Additionally, it helps companies forge genuine connections with their clients and provides them with the chance to speak with actual people throughout key conversion phases. Additionally, it minimises checkout abandonment while boosting the ideal sum of the shopping cart. Individuals may target the website users who need help and assist them before they depart by viewing the complete journey of their visitors. With the help of the offered data and reports, users may even modify how their operators utilise HeyBubble and monitor the outcomes daily. Additionally, since HeyBubble Live Chat is mobile-friendly, users can track their prospects from anywhere. All they need to do is sign up and assist their visitors immediately. Read more Hiver is a no-code conversational chatbot for actual leads. The software is very efficient and allows users to close more sales in less time. Users may modify their bots by customising welcoming messages, agent data, and colours by selecting templates from a variety of the most popular chat scripts. Furthermore, consumers may either do it themselves or with the help of the software to integrate everything. The conversational bots and forms function on all sorts of web pages, and the software runs seamlessly. It also features an automated lead verification feature, so users won't have to worry about heavy traffic or fraudulent leads since Hiver validates prospects in real-time. It also broadens its reach by sending periodic follow emails to high-quality prospects. As a consequence, users may monitor and improve their efforts, as well as access a data-driven analytical dashboard for better understanding. Additionally, native connectivity with users' favourite tools such as Slack, Mailchimp, WordPress, and others is simple. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $25.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    68%
  • Momentum
    62%
  • Popularity
    72%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    68%

Features

Total Features
6 Features
3 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.3/5 23 user ratings
    Not Available
    Rating Distribution
    • Excellent

      30.4%
    • Very Good

      69.6%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $12.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $25.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Pro $12.00 $15.00 per user / month

    Advanced $18.40 $23.00 per user / month

    Premium Custom

    Free Free

    Starter $25.00 $29.00 per month

    Professional $49.00 $56.00 per month

    Team Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Customer Bot
    + 2 More

    Vendor information

    Company Details Located in: New York, New York Founded in: 2012 Located in: United states Founded in: 2021
    Contact Details

    Not available

    https://www.heybubble.com/

    Not available

    https://hiver.io/

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