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Helpjuice

Customer Self-Service Software

4.6 122 user ratings

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Overview

Description Helpjuice software is revolutionizing customer support and team collaboration, specifically tailored for Customer Service sectors and Small to Medium-sized businesses. This comprehensive Knowledge Base tool is designed to scale the client assistance efforts with a powerful search engine at its core, ensuring that answers to queries are just a click away. Its adaptable customization options mean that knowledge base can be fine-tuned to mirror the organizational needs and aesthetic. With seamless integration capabilities, Helpjuice slots into the existing support workflows, enhancing efficiency and productivity. Furthermore, breaking down language barriers becomes effortless as Helpjuice provides multi-language support, allowing business to expand its reach and cater to a global customer base in mere minutes. Whether aiming to streamline information sharing within the team or elevate user experience for customers, Helpjuice stands as an indispensable asset in the modern digital ecosystem. Read more HelpHub software emerges as a dynamic platform for small to medium-sized companies aiming to curate and manage a knowledge base brimming with original, AI-enhanced content. Its intuitive drag-and-drop editor tool allows for seamless customization, enabling businesses to personalize their content by incorporating their unique logo, favicon, and color scheme, and even setting a branded domain name. Collaborative by design, HelpHub facilitates teamwork, inviting members to contribute and refine information collectively. Furthermore, the software offers a user-engagement feature, capturing the users' votes on articles, which feeds into the analytics dashboard—a powerful tool for gauging key performance metrics, ensuring that the knowledge base evolves in response to user needs and preferences. Read more
Pricing Options
  • Free Trial Available
  • Starts at $120.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 122 user ratings
Not Available
Rating Distribution
  • Excellent

    67.2%
  • Very Good

    29.5%
  • Average

    2.5%
  • Poor

    0.8%
  • Terrible

    0%
Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $120.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0.
Pricing Plans
Monthly Plans Annual Plans

Starter $120.00 $120.00 per month

Run-Up $200.00 $200.00 per month

Premium Limited $289.00 $289.00 per month

Enterprise Custom

HelpHub $39.00 $49.00 per month

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Not Available

Vendor information

Company Details Located in: Miami, Florida

Not available

Contact Details

+1 (833) 387 3877

https://helpjuice.com/

Not available

https://www.helphub.io/

Social Media Handles

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