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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | DigitalGenius represents the future of customer support, an AI-driven platform made to automate and streamline the customer service experience. With its deep learning capabilities, DigitalGenius doesn't just parse customer conversations; it truly understands them, pinpointing customer objectives with remarkable accuracy. By tying in sophisticated automation for repetitive processes, it minimizes the need for manual input, allowing support team to focus on more complex queries. This seamless integration extends through powerful APIs, connecting effortlessly with the existing backend systems, delivering solutions that don't just the meet customers' expectations—they exceed them. DigitalGenius is changing the game for customer support, transforming it from a task-laden necessity to an automated, efficient pleasure that makes customer satisfaction an autopiloted outcome. Read more | HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities, you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incoming email is converted into “a ticket”. Within our system is a list of tickets matching to the list of emails you have in your inbox with all the content and attachments included. Read more |
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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DigitalGenius Custom |
HelpdeskEddy (cloud) Others HelpdeskEddy (own server) Custom |
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Reply.ai
5 Based on 1 Ratings |
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Company Details | Located in: London, England Founded in: 2013 | Founded in: 2013 |
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Not available https://www.digitalgenius.com/ |
Not available https://en.helpdeskeddy.com/ |
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