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Product Analytics Software

4.5 29 user ratings

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Overview

Description Heap offers a smarter way to build digital products. With comprehensive data collection and structured processes, Heap helps Product Managers understand their users, make data-driven decisions, and craft delightful digital experiences. Retroactive and codeless user analytics provide greater access to data and more granularity. Your team can always gather insights, generate hypotheses, and evaluate impact without waiting for developer resources. Decouple analytics from code with the flexibility of Virtual Events. Retroactively name, modify, merge, or create new Virtual Events for each user interaction without writing new tracking code or changing the underlying data. With Autocapture and Virtual Events, Heap delivers the most complete customer dataset. Never worry about what an event is, if it’s outdated, or what the context behind it is. Give everyone at your company instant access to behavioral insights. Enable your organization to make better decisions based on more complete customer data. Read more Quantum Metric automatically quantifies opportunities in your digital applications, helping you prioritize with more speed and confidence. New report from Harvard Business Review Analytics Services explores how Continuous Product Design optimizes experiences and enables transformation.With real-time insight into customer signals that help us test, learn, and iterate faster. Read more
Pricing Options
  • Free Trial Available
  • Heap Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Quantum Metric Offers Custom plan.
SW Score & Breakdown
SaaSworthy Awards # 2 Most Worthy # 2 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.5/5 29 user ratings
4.8/5
Ratings Distribution
  • Excellent

    61.3%
  • Very Good

    33.5%
  • Average

    4.1%
  • Poor

    0.5%
  • Terrible

    0.5%
  • Excellent

    83.3%
  • Very Good

    14.7%
  • Average

    1%
  • Poor

    0%
  • Terrible

    1%
Review Summary

Overall, users praise Heap's intuitive interface, ease of use, and powerful data analysis capabilities. They appreciate its ability to capture user behavior, track customer journeys, and provide actionable insights to improve product engagement and conversion rates. Additionally, users commend Heap's excellent customer support and onboarding process. However, some users have expressed concerns regarding the platform's pricing, occasional bugs, and limitations in customizing reports and integrating with certain third-party tools. Despite these drawbacks, Heap remains a popular choice among businesses seeking advanced analytics solutions to optimize their digital products and enhance user experiences.

Not Available
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Pricing

Pricing Options
  • Free Trial Available
  • Heap Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Quantum Metric Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Growth Custom

Pro Custom

Premier Custom

Quantum Metric Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Heap screenshot
+ 4 More
Not Available
Videos Video Thumbnail
+ 4 More
Not Available

Vendor information

Company Details Located in: San Francisco, California Located in: Colorado Springs, Colorado
Contact Details

+1.415.938.9398

https://heap.io/

Not available

https://www.quantummetric.com/

Social Media Handles

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