| Description | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more | World’s first sales-focused chatbot, Botfuse helps facilitate productive and informative conversations with users across websites or mobile applications. Its simple yet intuitive system works to suggest potential queries and responses to users instead of making them type. With a simple design and clever interface, Botfuse allows users to create authentic chatbots for their brands and deliver elegant customer service in no time. It is trusted by multiple top tier brands across the globe like X27, Datawave and Zopto, among others. With clever features designed to deliver quality sales and customer satisfaction services, this chatbot-creation platform ensures a high yield with low effort. Botfuse chatbots enable users to qualify leads by engaging customers in meaningful conversations and redirecting them to dedicated departments. Moreover, Botfuse features a fully customisable interface, enabling users to personalise their SEO settings, header logos and chat bubbles as per brand requirement and deliver a seamless digital experience. Read more |
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Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
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Haptik Custom |
Startup $45.00 $45.00 per month Premium $295.00 $295.00 per month |
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View Detailed Pricing
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V-Person
5 Based on 1 Ratings |
ChatBot
4.6 Based on 57 Ratings 
Tiledesk
4.8 Based on 13 Ratings |
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| Company Details | Located in: New York, New York Founded in: 2013 |
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Not available https://haptik.ai/ |
Not available https://botfuse.com/ |
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