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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Growlee logo
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Sponsored

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Missinglettr logo

Missinglettr

Social Media Management Software

4.7 138 user ratings

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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Crowdfire logo

Crowdfire

Social Media Management Software

3.7 159 user ratings

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Overview

Description Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more Growlee is an advanced social media account manager that helps you in growing your Instagram account with targeted Instagram likes and followers. The platform locates social media account managers for you in the interim and in less than two minutes, you can join up and link your Instagram account with it. Using Growlee, you can automate your Instagram like, follow, and unfollow activities with automation tools. You'll just have to type in your hashtags, locations, and accounts that you want to target. After you've entered your target accounts, locations, and hashtags, Automation Tools will begin engaging with them on your behalf by like and following pictures with the hashtags you've specified. With Growlee, your account will be handled by Growlee Social Media Account Managers, who will like pictures with your desired hashtags, and follow the owner with your account. Every day, Growlee’s SM Account Managers will engage with your targeted accounts, locations, and hashtags in order to organically develop your account. Users don't need to download anything to use Growlee, they can use it on any device with their browser. Read more Missinglettr is a platform that automatically turns the blog posts of the user into engaging social media campaigns. The software helps its users to schedule engaging contents of an entire year in minutes, hence enabling users to drive more traffic to their blog. Users can update the templates used to create the content of their campaigns in order to reflect their writing style or local language. One can use the software to schedule templates by creating their own schedules based on the duration and post frequency. Missinglettr enables its users to optionally choose to have their campaigns reviewed by clients or anyone else they want to invite. The software enables its users to repurpose their social campaigns by having their blog posts re-published on Medium. Users can shorten the URL of their campaigns with goo.gl, bir.ly, PixelMe, replug or Short.CM. One can customize their campaign images and take control of their social brand presence and stand out in the competitive market. Read more Crowdfire is a social networking platform for small businesses and e-commerce entrepreneurs. It Helps users especially to create their fan base on Facebook, Instagram, Twitter, Pinterest and LinkedIn. It focuses on mobile users and apps for Android and iOS, with more than 3/4 users registered via mobile devices. Consequently, many agencies and businesses prefer to use the web application platform. Crowdfire follows the philosophy of Clean-Engage- Grow a renewed and positive growth strategy for social networks. Its "clean" features avoid unnecessary and unwanted accounts that do not add real value to organizational or individual flows or contribute to the achievement of strategic goals. "Engage" allow your targeted audience reach out to you and while "growth" reaches the right people and let you grow exponentially. The product has many features that Twitter and Instagram do not provide, including data on unemployed and inactive followers. Analyze Twitter's analysis to help organizations/individuals make better-informed and smarter decisions. With DM's marketing capabilities, users can reach a wider audience and sell via DM. Users can also track their competitors' subscribers and attract potential customers to their product. You can search for possible tweets by keyword and position, which is ideal for local businesses. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $34.0.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $7.48. Offers Free-forever plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    89%
  • Momentum
    66%
  • Popularity
    90%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    71%
  • Momentum
    61%
  • Popularity
    62%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    73%
  • Momentum
    60%
  • Popularity
    78%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    63%
  • Popularity
    90%
SaaSworthy Awards # 12 Highly Rated # 9 Most Popular
Not Available
Not Available
# 10 Highly Rated # 3 Most Popular

Features

Total Features
9 Features
7 Features
9 Features
9 Features
Common Features for All
    Analytics (Social Media) Helps you analyse performance based on reaction to posts
    Auto Publishing Publishes scheduled posts as and when they become relevant
    Brand Tracking Helps to know the position of your brand on the social media network
    Content Management Helps you to create and customize your contents to make user and SEO friendly
    Customer Engagement Enables the brand to maintain contact with their potential customers
    Multi-Account Management Facilitates the usage of multiple social media account for a wider reach
    Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work
    Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 6 More - Show Less
    • Analytics (Social Media) Helps you analyse performance based on reaction to posts
      Auto Publishing Publishes scheduled posts as and when they become relevant
      Brand Tracking Helps to know the position of your brand on the social media network
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Customer Engagement Enables the brand to maintain contact with their potential customers
      Multi-Account Management Facilitates the usage of multiple social media account for a wider reach
      Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work
      Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Analytics (Social Media) Helps you analyse performance based on reaction to posts
      Auto Publishing Publishes scheduled posts as and when they become relevant
      Brand Tracking Helps to know the position of your brand on the social media network
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Customer Engagement Enables the brand to maintain contact with their potential customers
      Multi-Account Management Facilitates the usage of multiple social media account for a wider reach
      Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work
      Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 6 More - Show Less
    • Analytics (Social Media) Helps you analyse performance based on reaction to posts
      Auto Publishing Publishes scheduled posts as and when they become relevant
      Brand Tracking Helps to know the position of your brand on the social media network
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Customer Engagement Enables the brand to maintain contact with their potential customers
      Multi-Account Management Facilitates the usage of multiple social media account for a wider reach
      Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work
      Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • NA
    • NA

    Reviews & Ratings

    User Rating
    4/5 1,359 user ratings
    2.9/5 56 user ratings
    4.7/5 138 user ratings
    3.7/5 159 user ratings
    Rating Distribution
    • Excellent

      25.4%
    • Very Good

      54.2%
    • Average

      14%
    • Poor

      4.9%
    • Terrible

      1.5%
    • Excellent

      30.4%
    • Very Good

      14.3%
    • Average

      7.1%
    • Poor

      8.9%
    • Terrible

      39.3%
    • Excellent

      74.6%
    • Very Good

      21%
    • Average

      1.4%
    • Poor

      2.2%
    • Terrible

      0.7%
    • Excellent

      40.9%
    • Very Good

      29.6%
    • Average

      9.4%
    • Poor

      1.3%
    • Terrible

      18.9%
    User Sentiments

      Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing

      Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting

      Organic Instagram growth, Effective Story View Feature, Increased Engagement Rate, Fast Account Setup

      Poor Customer Service, Account Suspensions & Blocks, Outdated Software, Generic Automated Comments

      Not Available

      Ease of Use, Extensive Integrations, Effective Social Media Scheduling, Comprehensive Analytics

      Limited Functionality in Free Version, Occasional Technical Issues , Inaccurate Content Suggestions, Follower Quality Concerns

    Review Summary

    Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

    Based on user reviews from Trustpilot and G2, Growlee, a SaaS product, receives mixed feedback. Reviewers praise its ease of use, comprehensive features, and helpful customer support. However, some users express dissatisfaction with its pricing, reporting issues, and occasional technical glitches. Overall, Growlee appears to be a reliable option for businesses seeking a SaaS solution, but users should be aware of potential drawbacks before making a purchase.

    Not Available

    Overall, users appreciate Crowdfire's user-friendly interface, ease of use, and time-saving features. It is lauded for its effective social media scheduling and posting capabilities, content curation tools, and analytics and reporting functions. Users find it helpful for managing multiple social media accounts and automating tasks, enabling them to save time and effort. However, some users have reported occasional technical glitches and limitations in content scheduling options. Additionally, a few users have expressed concerns about the accuracy of the suggested content and analytics data.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $299.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $34.0.
    • Free Trial Available
    • Starts at $7.0. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Starts at $7.48. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Advanced (Self-service only) $299.00 $299.00 per user / month

    Enterprise Custom

    Standard $34.00 $39.00 per month

    Pro $44.00 $49.00 per month

    Free Free

    Solo $7.00 $9.00 per month

    Pro $32.00 $39.00 per month

    Agency $147.00 $147.00 per month

    Enterprise Custom

    Free Free

    Plus $7.48 $9.99 per month

    Premium $37.48 $49.99 per month

    VIP $74.98 $99.99 per month

     
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    Screenshots & Videos

    Screenshots Tickets by status
    + 3 More
    Not Available Missinglettr : Campaigns to Reviews screenshot
    + 6 More
    Mentions
    + 2 More
    Videos Video Thumbnail
    + 1 More
    Not Available Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: New York, New York Founded in: 2009 Located in: St Louis, Missouri Founded in: 2016 Located in: Hampshire, England Founded in: 2015 Located in: Navi Mumbai, India Founded in: 2010
    Contact Details

    +1 917-933-7800

    https://www.sprinklr.com/

    Not available

    https://growlee.co/

    Not available

    https://missinglettr.com/

    Not available

    https://www.crowdfireapp.com/

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