91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Pointerpro
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more SurveySparrow
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Recollective is an online qualitative research management software for agencies, independent researchers, enterprises and educators as well. The solution is capable of backing up long-term communities and innovative online research projects, enabling users to discover insights that facilitate accurate decision-making. A full suite of modules featuring multiple capabilities like concept testing skills, UX testing facilities, tracking and benchmarking besides purchase journey monitoring, assures great research work. Additionally, users can leverage the software to launch scalable studies in real-time, without compromising on the durations and size of the same. A variety of integrated analytical tools featured by Recollective, lets users excerpt verbatims, filter out responses and identify themes in no-time. Organizations using the software, can create a combination between journals, video IDI, chats and discussion forums along with socialized feedbacks to drive out realistic and relevant research outputs. In-the-moment research facility offered by Recollective, lets users experience via the eyes of their consumers. Read more | Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change. Read more | SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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# 5 Highly Rated # 10 Fastest Growing |
Total Features |
15 Features
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5 Features
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8 Features
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17 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality |
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User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities |
Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Recollective $530.00 $530.00 |
Essential $41.58 $49.00 per month Professional $58.25 $69.00 per month Enterprise Custom ReportR Custom |
Free Free Basic (Surveys) $19.00 $39.00 per month Starter (Surveys) $39.00 $59.00 per month Business (Surveys) $79.00 $79.00 per month Professional (Surveys) $249.00 $249.00 per month Enterprise (Surveys) Custom Professional (CX Suite) $249.00 $249.00 per month Enterprise (CX Suite) Custom Performance (360 Assessments) $299.00 $299.00 per month Free (Reputation Management) Free Starter (Reputation Management) $79.00 $99.00 per month Platform (Full Suite) Custom |
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Screenshots |
+ 7 More
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Videos |
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Company Details | Located in: San Francisco, CA Founded in: 2013 | Located in: Ottawa, Canada Founded in: 1998 | Located in: Antwerp, Belgium | Located in: Palo Alto, California Founded in: 2017 |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
+1 613-230-3808 https://recollective.com/ |
Not available https://pointerpro.com/ |
+1 800-481-0410 https://surveysparrow.com/ |
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