90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Brieferr is a platform that streamlines comprehensive form analysis. It provides businesses with a chance to understand their audiences in a new way. One can turn responses into comprehensive dashboards and enhance customer success. Customer success takes place in three easy steps. First, businesses upload open-ended responses. Second, Brieferr with its artificial intelligence generates client dashboards. And lastly, the businesses get at the analytics they need to achieve customer success. As a business leader, one must see the main trends. Brieferr makes this task a lot easier. It highlights important complaints, sentiments, compliments, and trending words all in one place. With this platform, one can read the most intriguing responses and see a person’s contact information for future reference. Brieferr is flexible compared to multiple form creation tools that a person would like to use. This platform integrates with the most powerful apps including Zapier, JotForm, TypeForm, Google Forms, Squarespace, Wufoo, Gravity Forms, and more. Additionally, from generating dashboards to seeing basic analysis, Brieferr does it all. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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2 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
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Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Brieferr Custom |
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, CA Founded in: 2013 |
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Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
Not available https://www.brieferr.com/ |
Social Media Handles |
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