Home/Survey/ User Feedback Software/GetFeedback vs Brieferr
Updated on: August 12, 2022

Compare GetFeedback vs Brieferr

89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Visit Website

Lifetime Deal 🚀

Overview

Summary

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..read more

Brieferr is a platform that streamlines comprehensive form analysis. It provides businesses with a chance to understand their audiences in a new way. One can turn responses into comprehensive dashboards and enhance customer success. Customer success takes place in three easy steps. First, businesses upload open-ended responses. Second, Brieferr with its artificial intelligence generates client dashboards. And lastly, the businesses get at the analytics they need to achieve customer success. As a business leader, one must see the main trends. Brieferr makes this task a lot easier. It highlights important complaints, sentiments, compliments, and trending words all in one place. With this platform, one can read the most intriguing responses and see a person’s contact information for future reference. Brieferr is flexible compared to multiple form creation tools that a person would like to use. This platform integrates with the most powerful apps including Zapier, JotForm, TypeForm, Google Forms, Squarespace, Wufoo, Gravity Forms, and more. Additionally, from generating dashboards to seeing basic analysis, Brieferr does it all. ..read more

SurveySensum is an AI-enabled customer experience management software, especially useful for clients having time constraints. For it helps them in launching surveys, analysing results and bringing to the authority’s notice important and notable insights. The software stands a right fit if the client has recently been hired to start or fix the CX in a growth stage company. Data safety is ensured by end-to-end encryption, AWS storage with extensive network security, offering clients the entire control of handling their data according to their liking. It also works for those new to CX and who desire to be relieved of the sudden responsibility of managing everything flawlessly. SurveySensum’s most sought-after products are the CX platform, online surveys, conversational analytics and Whatsapp surveys. Since SurveySensum is an integrated software, having over a thousand CX professionals and has risen the standards to a very elevated level. Thus for company and business managers including HR professionals, an automated solution like SurveySensum is no less than a saviour. ..read more

Features

360 Degree Feedback

Custom Survey URLs

Data Analysis Tools

Email Distribution

Embeddable Survey

Kiosk Survey

Mobile Survey

Multiple Question Types

Offline Response Collection

Online Survey

Phone Survey

Question Branching

Question Library

Site Intercept Survey

Skip Logic

Support Audio / Images / Video

Survey Templates

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, CA / +1 (415)-942-5981

N/A

Jakarta Selatan, Indonesia / +62 812 1150 0049

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page
Brieferr
Custom

Features

  • Deeper Insights
  • Automation
  • Custom Models
  • Sentiment Analysis
  • Named-Entity Analysis
  • Summary Generator
Basic
Free

CX Essentials

Features

  • 3 Surveys
  • 100 responses per month
  • Slack Integration
  • Manual Tagging
  • Collect Feedback from Website
  • Open API
Starter
$59 /Month

Jumpstart CX campaigns

Features

  • Includes features of Basic plan, plus
  • Unlimited Surveys
  • 2000 responses per month
  • 3 Team members
  • Advanced Email workflows
  • Unlimited Questions
  • SurveySensum Branding Removed
  • Survey logic (Display/Jump)
Professional
$229 /Month

Power-packed CX tools

Features

  • Includes features of Starter plan, plus
  • 10000 responses per month
  • 10 Team members
  • Open API
  • Integrations (Slack +Intercom/Hubspot)
  • Text Analysis
Enterprise
Custom

Personalised CX soultions

Features

  • Includes features of Pro plan, plus
  • Quarterly Research Insights
  • Close loop alert system
  • Implementation services
  • Unlimited Responses
  • Custom DashBoards
  • Collect via in-app, website, SMS & WhatsApp (New)
  • Custom CRM Integrations
Analytics
Custom

The AI-powered text analytics used to gain insights into data to drive better customer experiences.The software offers valuable strategic business insights on basis of request.

View Price Page

SCREENSHOTS

GetFeedback Screenshots
View 8 screenshot(s)
Brieferr Screenshots
View 1 screenshot(s)
SurveySensum Screenshots
View 4 screenshot(s)

INTEGRATIONS

  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira
    NA
  • Intercom
  • Slack
  • HubSpot CRM
  • Salesforce
  • Zendesk Sell
  • Zapier

ALTERNATIVES

Top alternatives to GetFeedback

Qualtrics Core XM
Qualtrics Core XM
SurveyMonkey
SurveyMonkey
SoGoSurvey
SoGoSurvey
QuestionPro
QuestionPro
SurveyGizmo
SurveyGizmo

Top alternatives to Brieferr

SurveyMonkey
SurveyMonkey
SoGoSurvey
SoGoSurvey
QuestionPro
QuestionPro
SurveyGizmo
SurveyGizmo
SurveySparrow
SurveySparrow