Gainsight PX |
| Description | Gainsight CS is a customer success system that analyzes the customer journey across many channels to help firms streamline activities such as onboarding, retention, support, workflow management, and more. Managers can use video tutorials, walk-throughs, and other support resources to manage the training and implementation of new operations on the platform. White-label capabilities are included in Gainsight CS, allowing businesses to design customised surveys using templates, issue automatic follow-up reminders, and evaluate client replies using machine learning and text analytics. Account planning, interaction tracking, targeted campaigns, alerts, goal management, and more are just a few of the capabilities available. Furthermore, a video messaging tool allows users to make and distribute short movies to customers in order to increase consumer interaction. Gainsight CS allows teams to communicate client updates, insights, notes, emails, and to-do lists with external and internal stakeholders, allowing for better cooperation. It also integrates with HubSpot, Microsoft Dynamics 365, Salesforce, SAP CRM, Slack, Google Analytics, and SurveyMonkey, among other third-party services. Read more | Strikedeck is the fastest and the most connectable Customer Success Automation Tool. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement. Read more |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Gainsight CS Custom |
Strikedeck Custom |
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View Detailed Pricing
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ClientSuccess
4.6 Based on 210 Ratings 
Custify
4.8 Based on 514 Ratings 
Freshdesk Customer Success (Formely Freshsuccess)
4.6 Based on 12 Ratings 
Freshdesk Customer Success
4.6 Based on 12 Ratings 
Salesmachine
4.5 Based on 61 Ratings |
Custify
4.8 Based on 514 Ratings
Salesmachine
4.5 Based on 61 Ratings
ClientSuccess
4.6 Based on 210 Ratings |
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| Company Details | Located in: San Francisco, California Founded in: 2009 | Located in: Sunnyvale, California Founded in: 2015 |
| Contact Details |
+1 888-623-8562 https://www.gainsight.com/customer-success/ |
+1 408-513-3020 https://strikedeck.com/ |
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