Frontdesk Anywhere vs ALICE Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Frontdesk Anywhere

Hotel Management Software

4.4 123 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ALICE

Hotel Management Software

4.5 11 user ratings

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Overview

Description

Frontdesk Anywhere is a cloud-based property management system for independent hotels and management groups. It provides hoteliers with a platform that streamlines operations, increases revenue and enhances the guest experience. Read more

ALICE is an accurate hotel management solution specially designed to enhance the operational experience, improve satisfaction levels and take care of onboarding guests. It enables managers to connect various departments within their hotels on a single platform, facilitating cross-departmental transparency and streamlined communication. Moreover, reporting tools equipped within the same allows hotel owners and managers to get a detailed understanding of what is happening within their premises. With Alice, management gets to make sure that complaints from individual guests are taken care of by a professionalist, reducing the overall resolution time. It also includes a guest messaging service that enables hotels to send automated text messages to guests about pre-arrival dates, check-in times, and other relevant information. Users can maintain their hotels easily by identifying, assigning, and tracking rooms or equipment related issues and fixing those as soon as they get reported. The platform can also be used to take care of housekeeping and service delivery to achieve operational excellence. Read more

Pricing Options

Free Trial Available
Frontdesk Anywhere Offers Custom plan.

Free Trial Not Available
ALICE Offers Custom plan.

SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

64%
Momentum

62%
Popularity

78%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

83%
Momentum

60%
Popularity

71%

Features

Total Features	12 Features	7 Features
Common Features for All	Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform. Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels + 9 More - Show Less	Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel Housekeeping Management Helps in monitoring and managing all housekeeping related activities done in hotels Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform. Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 123 user ratings	4.5/5 11 user ratings
Ratings Distribution	Excellent 60% Very Good 27.7% Average 7.3% Poor 3.2% Terrible 1.8%	Excellent 63.6% Very Good 27.3% Average 4.5% Poor 0% Terrible 4.5%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Frontdesk Anywhere Offers Custom plan.	Free Trial Not Available ALICE Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter Custom Standard Custom Pro Custom	ALICE Custom
	View Detailed Pricing	View Detailed Pricing

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