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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLab logo
NPS Software

4.8 86 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. You can use SurveyLab to gain meaningful information of any one or all of these aspects of business operations. The software can be integrated with your business site, facilitating automation of research and reporting workflow. The multiple devices and multi-language features of this software allow maximum outreach for every survey. SurveyLab also offers dedicated customer support that can be tailored to your specific needs, allowing a seamless run of surveys and questionnaires. It is the perfect research tools for big corporations, small companies as well as individual professionals. Read more finfo Engage provides opportunities for greater engagement and feedback with 3 powerful features. Remote working has risen in both popularity and necessity, but with it comes challenges that can impact employee productivity, collaboration, and overall satisfaction. Quickly and easily create and send SMS and Email campaigns to individuals or groups of employees. Send immediately or schedule a time that suits you. Pulse surveys are a way to measure your employee’s experience and happiness. In an emergency or when systems fail, communicating with your employees is a priority. Address this by preparing predefined messages and trigger words. Read more
Pricing Options
  • Free Trial Available
  • Starts at $40.0. Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    85%
  • Momentum
    62%
  • Popularity
    81%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Features

Total Features
0 Features
12 Features
Common Features for All
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
    Employee NPS Helps to measure employee engagement and loyalty towards a business
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Third-party Integration Offers synchronization with third-party applications
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
    Employee NPS Helps to measure employee engagement and loyalty towards a business
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Third-party Integration Offers synchronization with third-party applications
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.8/5 86 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      77.4%
    • Very Good

      21.7%
    • Average

      0.9%
    • Poor

      0%
    • Terrible

      0%
    Not Available
    Review Summary

    Users praise MySurveyLab for its user-friendly interface, comprehensive features, and excellent customer support. It is lauded for its ease of use, even for those with limited technical expertise. Survey creation is a breeze with its intuitive drag-and-drop interface and extensive template library. Users appreciate the wide range of question types, customization options, and the ability to conduct surveys in multiple languages. Customer support is responsive and helpful, ensuring a smooth experience. While some users mention occasional glitches, the overall sentiment is overwhelmingly positive, highlighting MySurveyLab as a reliable and user-centric survey solution.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $40.0. Offers Custom plan.
    • Free Trial Available
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $40.00 $49.00 per month

    Advanced $82.00 $99.00 per month

    Professional $207.00 $249.00 per month

    Enterprise Custom

    Essentials Others

    Standard Others

    Plus Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Warsaw, Poland Founded in: 2009 Located in: Leeds, England Founded in: 2014
    Contact Details

    Not available

    https://www.surveylab.com/

    0800 689 1019

    https://website.finfo.io/

    Social Media Handles

    Not available

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