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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FieldEdge logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description FieldEdge is a smart field service management software that is designed to reduce the workload of businesses by facilitating easy generation of invoices, management of inventory, and optimizing of routes. With FieldEdge, you can acquire important insight on your business’ status, follow your technicians and keep track of their improvement via the dynamic dispatch database. You can also schedule your routines and process bills to receive faster pay-ins. For the owners, the company provides the following benefits: The clients can unearth their company’s hard-working and dedicated contributors by observing the staff’s actions. With FieldEdge’s modified platforms, the owners can effortlessly match their revenues with the expense and study their potential growth. For the Technicians, the brand provides full-time access to a customer’s complete data, allowing your company to access all details of various customers; their billing history, business with you, etc. They can easily collect payments, clear the invoices faster and increase sales with the customizable bill book, receipts book, ledgers, etc. From the office’s point of view, FieldEdge helps create an easy and personalized schedule and dispatch and view all technicians on one particular screen. With the feature of QuickBooks, enterprises can automatically sync different fields of their offices and analyze each corner of work. Read more SmartServ is an interactive field service monitoring software that can be used to connect, manage and automate business processes across the organisation. Data-driven insights offered by the software, helps users get access to detailed information about their customers in a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together in an efficient manner, communicate with each other in real-time. Admins can also define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports offered by the solution, helps organisations get insights into sales, operations, marketing and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered by the software. Read more
Pricing Options
  • Free Trial Not Available
  • FieldEdge Offers Custom plan.
  • Free Trial Not Available
  • SmartServ Offers Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    86%
  • Momentum
    67%
  • Popularity
    84%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    69%
  • Momentum
    60%
  • Popularity
    80%
SaaSworthy Awards # 8 Fastest Growing # 10 Most Popular
Not Available

Features

Total Features
7 Features
9 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 4 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.3/5 141 user ratings
    4.6/5 58 user ratings
    Ratings Distribution
    • Excellent

      62.2%
    • Very Good

      21.4%
    • Average

      7.8%
    • Poor

      3.5%
    • Terrible

      5.1%
    • Excellent

      67.6%
    • Very Good

      23.5%
    • Average

      7.4%
    • Poor

      0%
    • Terrible

      1.5%
    Review Summary

    Users generally agree that FieldEdge is a user-friendly and comprehensive field service management software. Its key strengths lie in its scheduling capabilities, robust reporting and analytics, customer relationship management (CRM) features, and the ability to manage work orders and invoices seamlessly. Many users appreciate its mobile app and integration options, which allow for improved field technician productivity and overall efficiency. However, some users have mentioned that the software can be complex to set up and requires comprehensive training for users to fully utilize its features.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • FieldEdge Offers Custom plan.
    • Free Trial Not Available
    • SmartServ Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    FieldEdge Custom

    SmartServ Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Fort Myers, Florida Located in: Seattle, Washington
    Contact Details

    888-614-0184

    https://fieldedge.com/

    +1 206-826-9074

    https://www.smartserv.io/

    Social Media Handles

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