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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | FieldEdge is a smart field service management software that is designed to reduce the workload of businesses by facilitating easy generation of invoices, management of inventory, and optimizing of routes. With FieldEdge, you can acquire important insight on your business’ status, follow your technicians and keep track of their improvement via the dynamic dispatch database. You can also schedule your routines and process bills to receive faster pay-ins. For the owners, the company provides the following benefits: The clients can unearth their company’s hard-working and dedicated contributors by observing the staff’s actions. With FieldEdge’s modified platforms, the owners can effortlessly match their revenues with the expense and study their potential growth. For the Technicians, the brand provides full-time access to a customer’s complete data, allowing your company to access all details of various customers; their billing history, business with you, etc. They can easily collect payments, clear the invoices faster and increase sales with the customizable bill book, receipts book, ledgers, etc. From the office’s point of view, FieldEdge helps create an easy and personalized schedule and dispatch and view all technicians on one particular screen. With the feature of QuickBooks, enterprises can automatically sync different fields of their offices and analyze each corner of work. Read more | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 8 Fastest Growing # 10 Most Popular |
Not Available
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| Total Features |
7 Features
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7 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| Review Summary |
Users generally agree that FieldEdge is a user-friendly and comprehensive field service management software. Its key strengths lie in its scheduling capabilities, robust reporting and analytics, customer relationship management (CRM) features, and the ability to manage work orders and invoices seamlessly. Many users appreciate its mobile app and integration options, which allow for improved field technician productivity and overall efficiency. However, some users have mentioned that the software can be complex to set up and requires comprehensive training for users to fully utilize its features. |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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FieldEdge Custom |
Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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Oracle Field Service Cloud
4.1 Based on 91 Ratings Salesforce Field Service Vs Oracle Field Service Cloud
SAP Field Service Management
4.3 Based on 15 Ratings Salesforce Field Service Vs SAP Field Service Management |
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+ 1 More
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| Company Details | Located in: Fort Myers, Florida | Located in: San Francisco, California |
| Contact Details |
888-614-0184 https://fieldedge.com/ |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
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