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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Wowchat is an online chat tool that the user can install on their website and enhance Customer Service, thus getting more satisfaction and loyalty from their customers. One of the essential features of Wowchat is that it enables automatic routing coming chat to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships. Read more | Feederloop, a web technology company, offers solutions that enable businesses to improve their customer service and sales performance. Their suite of tools includes live video calls, co-browsing, and session replays that can be integrated into a company's website. By adding these features, companies can create engaging and interactive experiences for their customers, allowing them to better understand their needs and provide customized solutions. The live video call feature allows customers to interact with company representatives in real-time, while co-browsing enables agents to navigate the customer's website with them. Session replays provide insights into customer behavior and allow companies to identify areas where they can improve their service. These features ultimately help businesses to increase customer satisfaction and drive sales, by enhancing the overall customer experience. Read more |
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SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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4 Features
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Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard $5.00 $5.00 per user / month |
Starter $15.00 $20.00 per month Business $48.00 $60.00 per month Pro $120.00 $150.00 per month |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
+ 2 More
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+ 1 More
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Videos |
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Company Details | Located in: Wilmington, DE - 19804 | Founded in: 2021 |
Contact Details |
Not available https://wowdesk.com/wowchat/ |
Not available https://www.feederloop.com/ |
Social Media Handles |
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