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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Dovetail is a reliable customer experience software as well as qualitative data analysis tool. As a data analysis tool, it comes loaded with suitable features like annotations, text analytics, data visualization and it can support multiple languages. This software helps in conducting sentimental analysis, trend analysis and also user research analysis. It is suitable for both websites as well as mobiles. Dovetail allows conducting usability testing and user research. Conducting surveys and ensuring proper feedback management becomes systematic and more comfortable using this software. It affords maximum possible collaboration. Read more | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Fastest Growing # 7 Most Popular |
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Total Features |
7 Features
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6 Features
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Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Analysis $15.00 $15.00 per month Analysis + Repository $100.00 $125.00 per month Enterprise $600.00 $600.00 per month |
Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | |
Videos |
+ 1 More
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Company Details | Located in: Sydney, Australia Founded in: 2017 | Located in: New York, NY |
Contact Details |
Not available https://dovetailapp.com/ |
(720) 408-5363 https://cohere.so/ |
Social Media Handles |
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