|
Description | Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. Read more | Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within. Read more | MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more |
Pricing Options |
|
|
|
Organization Types Supported |
|
|
|
Platforms Supported |
|
|
|
Modes of Support |
|
|
|
API Support |
|
|
|
User Rating |
|
|
|
Rating Distribution |
|
|
|
User Sentiments |
Mobile App Accessibility, International Calling, Voicemail to Email Transcription, Extensive Feature Set Inconsistent Call Quality, Unreliable Customer Support, Complicated System Navigation, Limited Mobile App Functionality |
Reliable Call Quality, Comprehensive Feature Set, Seamless Desktop Experience, Effective Call Recording Mobile App Instability, Confusing Mobile Interface, Inconsistent Call Connectivity, Limited SMS/Messaging Functionality |
Not Available
|
Review Summary |
Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction. |
Dialpad Talk users commend its user-friendly interface, ease of use, and smooth integration with other business tools. It streamlines communication, enhances team collaboration, and offers reliable call quality. Additionally, its mobile app is praised for its convenience and functionality, enabling users to stay connected on the go. However, some users have reported occasional technical glitches and suggest improvements in customer support responsiveness. Overall, Dialpad Talk is a highly rated business phone system, receiving an average rating of 4.5 out of 5, and is well-received for its user-centric design, effective features, and seamless integration capabilities. |
Not Available
|
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Mobile Others Premium Others Advanced Others |
Standard $15.00 $15.00 per user / month Pro $25.00 $25.00 per user / month Enterprise Custom |
Business $15.00 $20.00 per user / month Enterprise $150.00 $200.00 per month |
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
Ringover
4.7 Based on 136 Ratings
Voxloud
4.8 Based on 16 Ratings
4PSA VoipNow
4.7 Based on 9 Ratings
CloudTalk
4.5 Based on 1332 Ratings |
4PSA VoipNow
4.7 Based on 9 Ratings
VoIPstudio
4.7 Based on 1307 Ratings
Ringover
4.7 Based on 136 Ratings
CloudPhone
3.3 Based on 9 Ratings |
||
Screenshots | Not Available |
+ 4 More
|
|
Videos |
+ 1 More
|
+ 5 More
|
Company Details | Located in: Holmdel, New Jersey Founded in: 2001 | Located in: San Francisco, California | Located in: Wilmington, DE Founded in: 1999 |
Contact Details |
+1 844-324-0340 https://www.vonage.com/business/business-cloud/ |
Not available https://www.dialpad.com/products/business-phone-system/ |
+1 (888) 256-8312 https://www.mightycall.com/ |
Social Media Handles |
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.