Feedback Fish vs Customer Thermometer Comparison

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Feedback Fish

Survey/ User Feedback Software

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.6 12 user ratings

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Overview

Description

Feedback fish is a smart tool used for collecting all the necessary information and feedback from the customers. The tool is suited for all types of applications and pages from small to large. Right from 25 total feedback submissions to unlimited feedback submissions, users can choose the plan that suits their requirements. It’s a friendly, fast, and lightweight widget that comes with three simple buttons – issue, idea, and other on it. Customers can simply hit the button and put in their issues and ideas easily. All ideas, issues, and compliments can be collected with a simple widget and received through an email. It's perfect for collecting website and app feedback so that businesses can take those suggestions and make relevant improvements with ease. It allows users to measure the workflow of their team’s performance via an appealing dashboard. Users can collaborate with their teams and monitor the feedback they receive through emails and implement them as soon as possible. Read more

Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more

Pricing Options

Free Trial Not Available
Starts at $10.0. Offers Free-forever plan.

Free Trial Not Available
Starts at $29.0. Offers Custom plan.

SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

66%
Reviews

60%
Momentum

63%
Popularity

64%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

78%
Momentum

63%
Popularity

82%

Features

Total Features	2 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.6/5 12 user ratings
Ratings Distribution	Not Available	Excellent 77.8% Very Good 7.4% Average 11.1% Poor 0% Terrible 3.7%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $10.0. Offers Free-forever plan.	Free Trial Not Available Starts at $29.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Basic $10.00 $10.00 per month	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Feedbacks Feedback Fish Vs Feedbacks Feedbackwave Feedback Fish Vs Feedbackwave Feedback Fiesta feedbacket Feedback Fish Vs feedbacket Freddy Feedback 5 Based on 4 Ratings Feedback Fish Vs Freddy Feedback	QuestionPro 4.6 Based on 1235 Ratings Customer Thermometer Vs QuestionPro SurveyMonkey 4.5 Based on 12172 Ratings Customer Thermometer Vs SurveyMonkey GetFeedback 4.6 Based on 336 Ratings Customer Thermometer Vs GetFeedback SmartSurvey 4.6 Based on 243 Ratings Customer Thermometer Vs SmartSurvey Snap Surveys 4.2 Based on 155 Ratings Customer Thermometer Vs Snap Surveys
	View All Feedback Fish Alternatives	View All Customer Thermometer Alternatives