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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | CSAT.AI provides its users with a platform through which they can enhance the customer experience with the help of automated quality assurance along with real-time insights. The software runs on Zendesk and provides its users with a holistic view of the customer service landscape at the end of every engagement. It enables the users to measure the performance of the agent and hence create a better coaching and mentoring program. CSAT.AI software alerts the user about grammatical mistakes and also prevents offensive languages. The software informs the managers when the customers misbehaved, and the managers could be flagged to consult with the agents. Users can evaluate the scores of managers and agents and spot trends across the entire contact centre, or they can even delve into the progress of an individual agent. The tools provided by the software helps agents know if they are doing a good job and hence providing them with an opportunity to fix any issue before ending the engagement. Read more | Turbonomic is an app resource management tool that uses AI to improve cost, compliance, and performance of your applications in real time. It automatically handles the whole application stack and constantly resources your applications to ensure that they function well while adhering to optimum business requirements. With Turbonomic, IT teams can accelerate release cycles without fear of performance degradation or cost overruns, adopt new container and cloud-based technologies, and confidently modernize applications, by leveraging AI to eliminate labour-intensive aspects of operations, firefighting, and other manual troubleshooting. Turbonomic's AI-powered App Resource Management platform supports digital corporate revolution by guaranteeing that the business-critical apps have the resources they need to run on any virtualized environment, private cloud, or public cloud, automatically and at the lowest feasible cost. The platform allows you to swiftly assess the performance of your top business applications and top business transactions in the context of the whole application stack. Additionally, it analyzes the data you currently have in your environment to identify the particular automatable operations that ensure performance and compliance while reducing costs. Read more | Qualified's assessment platform is the most effective technique to evaluate coding abilities. Use standardised tests to better understand the strengths and shortcomings of developers. All of the tests have been professionally developed and are intended to evaluate real-world abilities that are relevant to your vacant positions.Create a comprehensive developer profile that includes language and framework-specific competencies, soft skills, and working style. Analyze candidate performance to see how they stack up against your team or all other developers on the Qualified platform.It has a vast list of features such as - Create your own assessments, from little to large-scale projects, without ever leaving their platform. Detailed benchmarking statistics to help you understand the relative complexity of each evaluation, as well as how each developer compares to other software engineers across the world.One of its most beneficial features is code review tools - provides a comprehensive set of code review tools that help save time and gain insight into the quality of developer’s code and working style.Recreate your code project to deploy and grade it at scale. Read more | Workvivo is a new breed of employee communication platform designed to build natural, meaningful bonds between teams while helping companies reach and engage their employees in ways that traditional tools simply can’t. Read more |
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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CSAT.AI $14.45 $14.45 per month |
Turbonomic Custom |
Team Custom |
Workvivo Custom |
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Cx Moments
4.7 Based on 11 Ratings 
CustomerGauge
4.9 Based on 55 Ratings 
Kapture CX
4.4 Based on 61 Ratings |
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| Company Details | Located in: Los Angeles, CA Founded in: 2009 | Located in: Boston, Massachusetts Founded in: 2010 | Located in: San Francisco, California Founded in: 2016 | Located in: Cork city, Ireland Founded in: 2017 |
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+1 (323) 380 8555 https://www.csat.ai/ |
Not available https://www.turbonomic.com/ |
Not available https://www.qualified.io/ |
Not available https://www.workvivo.com/ |
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