TalkDesk |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Provana Speech Analytics is a call centre platform that provides AI-powered call monitoring that is both less expensive and more effective. It automatically monitors and rates every call, giving you a clear picture of which calls to prioritise and decreasing the need for monitoring activities. With Provana Speech Analytics, managers, supervisors, and agents can acquire performance metrics automatically. Agents get real-time feedback with unique indications and alarms, allowing them to swiftly improve their performance and client experience. A team implements administers, and continuously maintains a cloud-based platform. There is no setup fee, and there is no need for IT infrastructure or an in-house team. The software enables you to quickly and simply assess each conversation to guarantee that all regulatory requirements are followed, reducing the chances of fines. With dashboards and agent scorecards tailored to your company's individual performance measures, you may tailor it to your needs. Additionally, the platform turns calls into machine-readable transcripts for customised categorization based on keywords, thanks to powerful speech recognition technology. Read more | ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
2 Features
|
2 Features
|
| Common Features for All |
Auto Call Recording
Call Monitoring
Inbound Call Center
Outbound Call Center
|
Auto Call Recording
Call Monitoring
Inbound Call Center
Outbound Call Center
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Provana Speech Analytics Custom |
ContactLogix Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
SpeechIQ
4 Based on 1 Ratings 
NeoSound Intelligence
4.5 Based on 2 Ratings 
VoiceIQ
5 Based on 1 Ratings |
DialedIn
4.8 Based on 45 Ratings 
Vonage Contact Center
4.3 Based on 131 Ratings 
SymVolli
5 Based on 1 Ratings |
|
| Company Details | Located in: Lisle, Illinois | Located in: +1 512-359-9699 |
| Contact Details |
+1 630-442-7912 https://www.provana.com/call-center-speech-analytics |
Not available https://contactlogix.io/ |
| Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
