Dexem vs ContactLogix Comparison

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dexem

Call Center Software

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ContactLogix

Call Center Software

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Overview

Description

Measure phone call conversions from the marketing campaigns with Call Tracking solution. Analyze visitors journey before their call and even AdWords keywords they typed. Then, integrate this data with tools to get a true 360° vision. Read more

ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application. Read more

Pricing Options

Free Trial Not Available
Dexem Offers Custom plan.

Free Trial Not Available
ContactLogix Offers Custom plan.

SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

60%
Popularity

74%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

60%
Momentum

60%
Popularity

61%

Features

Total Features	4 Features	2 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Outbound Call Center Allows your agent to make outgoing calls Queue Management (Calls) Allows you to control call queues and distributes call equally + 1 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Outbound Call Center Allows your agent to make outgoing calls Queue Management (Calls) Allows you to control call queues and distributes call equally

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online

Pricing

Pricing Options	Free Trial Not Available Dexem Offers Custom plan.	Free Trial Not Available ContactLogix Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Dexem Custom	ContactLogix Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Tracking Sales Calls Dexem Vs Tracking Sales Calls Calltouch 4.7 Based on 19 Ratings Calltracks 4.2 Based on 18 Ratings Mobcall Dexem Vs Mobcall Call Tracker 4.7 Based on 34 Ratings	Volie DialedIn 4.8 Based on 45 Ratings TelebuHub ContactLogix Vs TelebuHub Vonage Contact Center 4.3 Based on 131 Ratings SymVolli 5 Based on 1 Ratings
	View All Dexem Alternatives	View All ContactLogix Alternatives