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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more | Suzy is an on-demand insights generation platform that business owners can use to execute real-time market research. It helps them to receive quality on-demand insights from a network of verified and screened consumers without taking help from third-party resources to buy responses. Organizations can execute agile market research using this platform without making any compromise in quality. They also get to deliver breakthrough products, services, and experiences to individual customers or clients from time to time. Alongside gathering insights from real customers, Suzy also offers relevant help with concept testing, product development, consumer profiling, and competitive analysis. From offering relevant support for DIY requirements to something more than that, the software is always ready to help users as per their needs. Additionally, integrated security features within the particular, offers accurate protection of users’ data. Features like anonymous functionality along with core design turns the platform into enterprise-class software. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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4 Features
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Common Features for All |
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
Not Available
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Rating Distribution |
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User Sentiments |
Not Available
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Fast Results, Easy to Use Platform, Great Customer Support, Targeted Audience Reach Limited Survey Functionality, Limited Global Reach, Panel Diversity Limitations, Cost of Advanced Features |
Review Summary |
Not Available
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Users praise Suzy's user-friendly interface and comprehensive data, which enables them to make informed decisions. They appreciate the ability to compare different products and services side-by-side, saving them time and effort. Additionally, users find the platform's customer support responsive and helpful. However, some users have encountered occasional glitches and delays when accessing the platform, and a few have expressed concerns about the accuracy of some vendor information. Overall, Suzy receives positive feedback for its ease of use, valuable insights, and reliable customer service. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
Suzy Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos | Not Available |
+ 2 More
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Company Details | Located in: New York, NY | Located in: New York, New York |
Contact Details |
(720) 408-5363 https://cohere.so/ |
Not available https://suzy.com/ |
Social Media Handles |
Not available |
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