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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. Read more Elevate their business's digital presence with RealReviews.io, the cutting-edge review management platform designed for the discerning entrepreneur. Trusted by numerous businesses to boost website conversion rates, RealReviews.io transforms customer feedback into a powerful tool for growth. Showcase Authentic Customer Experiences: Enrich their website with RealReviews.io's Review Widgets and watch how authentic testimonials captivate their visitors. The tangible outcome of this simple addition? A remarkable increase in conversion rates, with businesses witnessing up to a 20% uptick in sales. The proof lies in the numbers, illustrating that trust in real customer experiences translates directly into enhanced profitability. Cultivate Valuable Feedback: With Review Invitations from RealReviews.io, requesting and receiving valuable customer insights has never been easier. Engage with their patrons and understand the reasoning behind their purchases, garnering knowledge crucial for fine-tuning their product or service offerings. Immediate Awareness: Never be out of the loop when it comes to customer sentiment. RealReviews.io guarantees they're immediately informed with its instant notification system. Each new review prompts an expedited email notification, ensuring businesses can swiftly respond to and manage their online reputation proactively. For any enterprise aiming to instill confidence in potential customers, RealReviews.io offers a suite of tools tailored to enhance transparency and trust. By placing real reviews at the forefront, businesses not only bolster their credibility but also pave the way for substantial growth, one positive customer experience at a time. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $19.99. Offers Free-forever plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    75%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

Features

Total Features
4 Features
6 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
  • + 1 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $39.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $19.99. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $39.00 $39.00 per month

    Advanced Custom

    Free Free

    Extended $19.99 $19.99 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots One Inbox For All Your Online Customer Interactions
    + 10 More
    Not Available
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: Kerala, India Founded in: 2018

    Not available

    Contact Details

    +91 8129118419

    https://www.cloodot.com/

    Not available

    https://realreviews.io/

    Social Media Handles

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