87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Crowdfire
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Sponsored
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Tailwind
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Description | Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more | feedalpha is the all-in-one social media management tool that makes creating, and sharing social media posts simple. Search 1000s of trending articles from around the world and share to followers. | Crowdfire is a social networking platform for small businesses and e-commerce entrepreneurs. It Helps users especially to create their fan base on Facebook, Instagram, Twitter, Pinterest and LinkedIn. It focuses on mobile users and apps for Android and iOS, with more than 3/4 users registered via mobile devices. Consequently, many agencies and businesses prefer to use the web application platform. Crowdfire follows the philosophy of Clean-Engage- Grow a renewed and positive growth strategy for social networks. Its "clean" features avoid unnecessary and unwanted accounts that do not add real value to organizational or individual flows or contribute to the achievement of strategic goals. "Engage" allow your targeted audience reach out to you and while "growth" reaches the right people and let you grow exponentially. The product has many features that Twitter and Instagram do not provide, including data on unemployed and inactive followers. Analyze Twitter's analysis to help organizations/individuals make better-informed and smarter decisions. With DM's marketing capabilities, users can reach a wider audience and sell via DM. Users can also track their competitors' subscribers and attract potential customers to their product. You can search for possible tweets by keyword and position, which is ideal for local businesses. Read more | Tailwind is a smart tool for social media managers that functions as an end-to-end solution for social media platforms such as Pinterest and Instagram. Users receive the ability to discover content, schedule posts, monitor conversations, amplify reach, and analyze results. With shortcut features such as Bulk image upload, drag-and-drop calendar, multi-board pinning, Pin looping, and hashtag lists, users can save resources with quick turnaround times. They can then automatically optimize their social media posting schedules for times where engagement is the highest. And with eventual analytics and insights, users understand what is working and what’s not. The browser extension allows easy creation of posts and the Hashtag Finder suggest quick hashtags that enable users to reach wider audiences. Users can even mention specific dates and times to post content or add them to queues. They can also manage multiple Instagram and Pinterest accounts and share the tool’s access with their colleagues. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 10 Highly Rated # 3 Most Popular | # 15 Highly Rated # 20 Most Popular |
Total Features |
9 Features
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5 Features
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9 Features
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9 Features
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Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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User Rating |
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User Sentiments |
Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow |
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Ease of Use, Extensive Integrations, Effective Social Media Scheduling, Comprehensive Analytics Limited Functionality in Free Version, Occasional Technical Issues , Inaccurate Content Suggestions, Follower Quality Concerns |
Content Scheduling, Pinterest Integration, Hashtag Suggestions, SmartLoop Feature Mobile App Functionality, Customer Support Responsiveness, Platform Complexity, Occasional Software Glitches |
Review Summary |
Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes. |
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Overall, users appreciate Crowdfire's user-friendly interface, ease of use, and time-saving features. It is lauded for its effective social media scheduling and posting capabilities, content curation tools, and analytics and reporting functions. Users find it helpful for managing multiple social media accounts and automating tasks, enabling them to save time and effort. However, some users have reported occasional technical glitches and limitations in content scheduling options. Additionally, a few users have expressed concerns about the accuracy of the suggested content and analytics data. |
Overall, reviewers praise Tailwind's user-friendly interface, extensive features, and effective scheduling capabilities. They find it easy to create visually appealing content, appreciate the detailed analytics and insights, and value the ability to plan and schedule posts in advance. However, some users express concerns about the occasional bugs and glitches, limited customization options, and potential for improvement in customer support responsiveness. Additionally, a few reviewers mention pricing as a drawback, suggesting that it may not be suitable for smaller businesses or those with tight budgets. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Clarabridge Engage Custom |
Standard $24.00 $24.00 per month Pro $39.00 $39.00 per month |
Free Free Plus $7.48 $9.99 per month Premium $37.48 $49.99 per month VIP $74.98 $99.99 per month |
Free Forever Free Pro $14.99 $24.99 per month Advanced $24.99 $49.99 per month Max $49.99 $99.99 per month |
View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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Conversocial
4.6 Based on 92 Ratings
SimpleCRM
4.4 Based on 16 Ratings
RingCentral Engage Digital
4.3 Based on 26 Ratings |
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Screenshots |
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Videos |
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Company Details | Located in: Reston, VA - 20191 | Located in: Carlow, Ireland | Located in: Navi Mumbai, India Founded in: 2010 | Located in: Oklahoma City, Oklahoma Founded in: 2012 |
Contact Details |
+1 571-299-1800 https://www.clarabridge.com/platform/engage/ |
+353 59 910 5049 https://feedalpha.com/ |
Not available https://www.crowdfireapp.com/ |
+1 405-702-9998 https://www.tailwindapp.com/ |
Social Media Handles |
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