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JivoChat logo

JivoChat

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatGen logo
Live Chat Software

5 2 user ratings

Start Free Trial

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatFlow247 logo
Live Chat Software

5 1 user ratings

Start Free Trial

Overview

Description ChatGen is a leading hybrid chatbot platform helping businesses convert site visitors to potential buyers. It offers exemplary services trusted by over 500 businesses, among which are PayPal. Eureka Forbes, The ELS Club, etc. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitates seamless visitor engagement on the website and are fully customizable to reflect user-wise brand needs. Read more ChatFlow247 software is a platform used to convert more visitors for business. The software offers tools to deliver leads directly to your email and close more deals effectively. The conversational marketing used to respond and interact with your customers to optimize better experiences. It integrates with your CRM and Help Desk like Salesforce, Jira Core, and more. Marketers, Small and Medium companies make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $79.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    65%
  • Momentum
    62%
  • Popularity
    77%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    64%
  • Momentum
    60%
  • Popularity
    67%
SaaSworthy Awards # 19 Fastest Growing
Not Available

Features

Total Features
7 Features
8 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Call Me Option Allows your visitors to speak to your agents directly over the phone
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    5/5 2 user ratings
    5/5 1 user ratings
    Ratings Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $79.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $99.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $79.00 $89.00 per month

    Business $149.00 $179.00 per month

    Business Pro $199.00 $249.00 per month

    Business Elite Custom

    Free Free

    Basic $99.00 $99.00 per month

    Pro $199.00 $199.00 per month

    Premium $299.00 $299.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dashboard
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Los Angeles, California Located in: Lewes, Delaware
    Contact Details

    Not available

    https://chatgen.ai/

    +1 (302) 648 5550

    https://chatflow247.com/

    Social Media Handles

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