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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Chatdesk Teams is a comprehensive chat support from Superfans for email, chat, and social media. This tool finds passionate followers of a brand and trains them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides order status, a consistent brand voice on every channel, returns and exchanges. Read more | Space software is a platform used to host live audio-only chat directly on your websites. The software offers tools to record chats, townhalls, AMAs, knowledge shares and other live audio chats to create podcasts for your users. Advanced room settings with participant controls such as recording, room limits, audience/speakers and links all in real time. Professionals, Small and Medium companies make use of the software. Read more |
Pricing Options |
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SW Score & Breakdown |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
1 Features
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4 Features
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Common Features for All |
Agent Scheduling
Knowledge Database
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Knowledge Database
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Growth $99.00 $99.00 per month Advanced $900.00 $900.00 per month Enterprise Custom |
Space Custom |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2564 Ratings |
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Screenshots | Not Available |
+ 3 More
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Company Details | Located in: New York, NY | Located in: Claymont, DE |
Contact Details |
+1 (929) 248-4090 https://www.chatdesk.com/teams |
Not available https://www.joinspace.co/ |
Social Media Handles |
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Not available |
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