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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Centra Hub CRM logo
CRM Software

4.6 46 user ratings

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
View Details
Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Thryv logo

Thryv

CRM Software

4.2 695 user ratings

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Sponsored

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.2 8,551 user ratings

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Overview

Description Centra Hub CRM, a flexible customer relationship management software, provides comprehensive management facilities related to services, sales, marketing campaigns, communication, strategy and analysis. Focused on business growth, a great variety of sales automation tools equipped within the particular keeps track of the sales pipeline to close more deals methodically. The marketing platform can also be used to employ emails and relevant campaigns, to convert potential leads into sales. Moreover, inbuilt functionalities like ticket management, sale and lease of real estate assets, reduced equipment downtime and dealership management system (DMS) are quite helpful. Other facilities like automotive inventory and marketing, automated asset lifecycle management across various stages of procurement, inventory tracking and maintenance make business tasks quite seamless to handle. Centra Hub CRM also comes loaded with a smart analytics feature, helping out businesses with customers with profiling, trend analysis and loyalty management. With an accessible interface combined with dashboards and real-time charts, the software ensures smooth project management, client monitoring and courier tracking. Read more Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more
Pricing Options
  • Free Trial Available
  • Starts at $10.0.
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    68%
  • Momentum
    63%
  • Popularity
    80%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    65%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    70%
  • Popularity
    92%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    94%
  • Momentum
    71%
  • Popularity
    90%
SaaSworthy Awards
Not Available
Not Available
# 3 Fastest Growing # 5 Most Popular # 1 Most Worthy # 5 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 46 user ratings
4.3/5 59 user ratings
4.2/5 695 user ratings
4.2/5 8,551 user ratings
Rating Distribution
  • Excellent

    80.4%
  • Very Good

    6.5%
  • Average

    6.5%
  • Poor

    2.2%
  • Terrible

    4.3%
  • Excellent

    47.5%
  • Very Good

    33.9%
  • Average

    16.9%
  • Poor

    0%
  • Terrible

    1.7%
  • Excellent

    69.2%
  • Very Good

    11.7%
  • Average

    3.3%
  • Poor

    2.9%
  • Terrible

    12.9%
  • Excellent

    45.5%
  • Very Good

    36.1%
  • Average

    12.7%
  • Poor

    3.4%
  • Terrible

    2.3%
User Sentiments
    Not Available
    Not Available

    Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation

    Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

Review Summary
Not Available
Not Available

Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing.

Overall, reviewers found the software to be user-friendly, customizable, and scalable. Reviewers praised its affordability, extensive features, and ease of use. However, some users reported occasional glitches and a lack of advanced features. The software's customer support received mixed reviews, with some users lauding its responsiveness and others expressing dissatisfaction. Reviewers agreed the software is best suited for small and medium-sized businesses due to its simplicity and cost-effectiveness. The software was also seen as a capable solution for larger organizations, although it may lack some of the advanced features found in higher-priced competitors.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $10.0.
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Not Available
  • Starts at $20.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
Pricing Plans
Monthly Plans Annual Plans

Start Up $10.00 $12.00 per user / month

Professional $17.00 $20.00 per user / month

Enterprise $28.00 $33.00 per user / month

Ultimate $50.00 $59.00 per user / month

Zendesk Sunshine Custom

Basic (Thryv Command Center) Free

Plus (Thryv Command Center) $20.00 $20.00 per user / month

Professional (Thryv Command Center) $30.00 $30.00 per user / month

Plus (Thryv Business Center) $199.00 $199.00 per month

Professional (Thryv Business Center) $349.00 $349.00 per month

Unlimited (Thryv Business Center) $499.00 $499.00 per month

Plus (Thryv Marketing Center) $199.00 $199.00 per month

Professional (Thryv Marketing Center) $349.00 $349.00 per month

ThryvPay Others

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

CRM Plus $57.00 $69.00 per user / month

CRM Flex $14.00 $14.00 per user / month

 
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Screenshots & Videos

Screenshots Reporting Hierarchy
+ 6 More
Custom Objects
+ 1 More
Automated Campaigns
+ 4 More
Live Chat System
+ 12 More
Videos Video Thumbnail
+ 2 More
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Vendor information

Company Details Located in: Wilmington, Delaware Located in: San Francisco, California Located in: Dallas, Texas Founded in: 1986 Located in: Pleasanton, California - 94588 Founded in: 2005
Contact Details

Not available

https://www.centrahubcrm.com/

+1 888-670-4887

https://www.zendesk.com/platform/

+1 844-339-6334

https://www.thryv.com/

+1 877-834-4428

https://www.zoho.com/crm/

Social Media Handles

Not available

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