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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. Read more | Quickly explore & analyze text comments and share results in dashboards. Differentiate between positive and negative mentions towards specific topics, even within the same response. Get more accurate insights and make better decisions through cutting-edge AI analysis. Read more |
Pricing Options |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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7 Features
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Common Features for All |
Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Geospatial Analysis
Import-Export Option
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Geospatial Analysis
Import-Export Option
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Ratings Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Core cx Custom Enterprise Custom Custom Custom |
Freelance Others Business Others Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 3 More
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Not Available |
Videos |
Company Details | Located in: Utah, U.S.A. | Located in: Zurich, Switzerland |
Contact Details |
1-800-530-4251 https://www.inmoment.com/ |
+41 79 455 52 17 https://caplena.com/en/ |
Social Media Handles |
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