TalkDesk |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | It is one of the powerful call center solution that helps you to build a modern contact center. It allows you to create a central command center where you can manage all the inbound and outbound calls. Using this software, you can monitor all calls in real-time and it auto-records every call that can be used for quality analysis. It has an advanced analytics feature which tracks all customer interactions and extract insights. In addition, it has cross-platform reporting tool which collects all the interaction data and generates an effective report. Using its customized dashboard, you can deliver instant feedbacks to your agents by monitoring their calls. Read more | Call Tracker is a smartphone software that transfers information about incoming and outgoing calls into CRM systems. If you make a lot of calls every day as part of your business, this is just what you need. All call data can be stored in one place the CRM system.The programme allows users to keep track of the length and number of calls they make to each contact, add comments and audio notes to the call log, and define call monitoring rules. It also allows you to work with specific Contacts or Leads, allowing you to create and amend information, assign tasks, and plan meetings, among other things.Some of the interesting features of MagneticOne Mobile Call Tracker are, calls are sent from your call log to CRM. Make a schedule for calls, tasks, and deals, and set a reminder for them. Save calls immediately after you hang up or at any time thereafter. Create your own call tracking rules to make the procedure more convenient and efficient. Add text and voice notes to make sure you don't forget anything crucial. Read more |
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| SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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2 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
Inbound Call Center
Outbound Call Center
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
Inbound Call Center
Outbound Call Center
Queue Management (Calls)
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| User Rating |
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| Ratings Distribution |
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| Review Summary |
Users praise Calabrio One's user-friendly interface, ease of use, and comprehensive features. Many reviewers highlight its robust reporting and analytics capabilities, which provide valuable insights for improving agent performance and customer satisfaction. The platform's ability to integrate with various third-party applications is also appreciated. However, some users mention occasional technical glitches and limitations in customization options. Additionally, the pricing is seen as a potential drawback for some businesses. Overall, Calabrio One is generally well-received by users, who commend its user-centric design, powerful functionality, and positive impact on their operations. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Calabrio ONE Custom |
Trial Free Professional Plan $34.99 $34.99 per year Starter Plan $3.99 $3.99 per month Basic Plan $10.99 $10.99 Advanced Plan $19.99 $19.99 |
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View Detailed Pricing
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View Detailed Pricing
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Call Tracker
4.8 Based on 21 Ratings 
Calltracks
4.2 Based on 28 Ratings 
TeleCapture
4.9 Based on 7 Ratings 
calltrak
4 Based on 1 Ratings |
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| Screenshots |
+ 9 More
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| Videos | Not Available |
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| Company Details | Located in: Minneapolis, MN |
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| Contact Details |
+1 (763) 592-4600 https://www.calabrio.com/products/calabrio-one/ |
Not available https://calltracker.magneticonemobile.com/ct/ |
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