87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more | Brieferr is a platform that streamlines comprehensive form analysis. It provides businesses with a chance to understand their audiences in a new way. One can turn responses into comprehensive dashboards and enhance customer success. Customer success takes place in three easy steps. First, businesses upload open-ended responses. Second, Brieferr with its artificial intelligence generates client dashboards. And lastly, the businesses get at the analytics they need to achieve customer success. As a business leader, one must see the main trends. Brieferr makes this task a lot easier. It highlights important complaints, sentiments, compliments, and trending words all in one place. With this platform, one can read the most intriguing responses and see a person’s contact information for future reference. Brieferr is flexible compared to multiple form creation tools that a person would like to use. This platform integrates with the most powerful apps including Zapier, JotForm, TypeForm, Google Forms, Squarespace, Wufoo, Gravity Forms, and more. Additionally, from generating dashboards to seeing basic analysis, Brieferr does it all. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 14 Highly Rated # 19 Most Popular |
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Total Features |
13 Features
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2 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Survey Templates
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Platforms Supported |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom |
Brieferr Custom |
View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings |
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Screenshots | Not Available | |
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Company Details | Located in: Bratislava, Slovakia Founded in: 2012 |
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Contact Details |
Not available https://www.nicereply.com/ |
Not available https://www.brieferr.com/ |
Social Media Handles |
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