BotStar vs Wowchat Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BotStar

Live Chat Software

4 14 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wowchat

Live Chat Software

Start Free Trial

Overview

Description

BotStar is an online platform that enables you to develop Artificial Intelligence powered chatbots using pre-built templates in order to enhance the engagement experience of your customers. It assists you in publishing chatty bots that are ready to use and can be built using simple pre-made templates. With BotStar, you can increase the engagement rate of your website or messenger by introducing bots that can chat with your customers and assist them in surfing through your website or in solving their issues. The platform offers smart tools to design chatbots with utmost ease and comfort using a simpleb drag and drop mechanism. It additionally offers features to monitor and track details, to reach your customers easily, to operate multiple channels, and build chat bots effectively that are AI-powered. Users get an easy and effortless communication solution with BotStar along with tools for live chat, data-driven analytics, and for workflow automation. BotStar can be integrated with thousands of apps including Wordpress, Shopify, Google Sheets, and Hubspot. They offer a free trial version to try their features prior to the purchase. Read more

Wowchat is an online chat tool that the user can install on their website and enhance Customer Service, thus getting more satisfaction and loyalty from their customers. One of the essential features of Wowchat is that it enables automatic routing coming chat to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships. Read more

Pricing Options

Free Trial Not Available
Starts at $15.0. Offers Free-forever and Custom plan.

Free Trial Available
Starts at $5.0.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

69%
Momentum

61%
Popularity

71%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

60%
Momentum

61%
Popularity

73%

Features

Total Features	7 Features	6 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4/5 14 user ratings	Not Available
Ratings Distribution	Excellent 57.9% Very Good 21.1% Average 0% Poor 0% Terrible 21.1%	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $15.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $5.0.
Pricing Plans Monthly Plans Annual Plans	Beginner Free Pro $15.00 $15.00 per month Enterprise Custom	Standard $5.00 $5.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	ManyChat 4.5 Based on 235 Ratings BotStar Vs ManyChat Smartchat BotStar Vs Smartchat Tiledesk 4.8 Based on 13 Ratings LiveChat 4.6 Based on 2594 Ratings BotStar Vs LiveChat ChatAndBot	LiveChat 4.6 Based on 2594 Ratings Wowchat Vs LiveChat LiveAgent 4.7 Based on 2506 Ratings MyLiveChat 3.5 Based on 15 Ratings Wowchat Vs MyLiveChat Smartchat Wowchat Vs Smartchat HelpOnClick 4.5 Based on 31 Ratings Wowchat Vs HelpOnClick
	View All BotStar Alternatives	View All Wowchat Alternatives