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Housecall Pro

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BookingKoala logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jobber logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho FSM logo

Zoho FSM

Field Service Management Software

4.6 7 user ratings

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Overview

Description BookingKoala is an online booking/appointment making software that comes suitably loaded with multiple scheduling features. The software possesses appointment scheduling features, personal trainer features, yard management features and scheduling features among many others. You can benefit from automatic scheduling, employee scheduling, calendar management, reservations facilities. BookingKoala supports online payment processing, recurring appointments, provide appointment reminders etc. This scheduling software is especially suitable for managers/owners of salons, personal fitness professionals, or anyone associated with service industry. It has in-built report system and dashboard. Read more Jobber is a smart and effective business management tool that helps businesses organize all operations. Be it taking client appointments, staff task allocation, raising invoices to customers or collecting payments - Jobber is designed to capture the overall business lifecycle effectively. Jobber has been created, keeping in mind the needs of small home service providers who seek end-to-end operations under one platform. Jobber gives business an ease of accessibility with all tasks accessible remotely. The inbuilt CRM of this tool manages all tasks concerning clients at core, such as scheduling appointments, raising invoices, and sending communications and reminders for appointments or payments. Its standard and customizable screens help manage customers effectively, leaving a good impression. This tool's analytics system consists of more than 20 standard report templates that help businesses monitor and track their performance. Jobbers can be installed and used for across industries like Cleaning, Plumbing, Laundry, Salon, Landscaping, Pest control, and many more. Read more Zoho FSM is a field service solution for managing installations, repairs, and maintenance. It streamlines everything from service requests to invoicing and feedback. With tools for work order management and customer data, it keeps your tasks organized and simple. The dispatch console on Zoho FSM optimizes scheduling with Gantt, Grid, and Calendar views, while live location tracking ensures jobs are assigned to the right agents based on their skills. Scheduled maintenance tools make recurring work orders and service plans effortless, and technicians can update checklists or record data on-site with job sheets. Zoho FSM also streamlines billing by converting work orders into custom invoices through the Zoho Financial Suite. Advanced reporting and intuitive dashboards provide clear insights into performance, helping businesses stay ahead. Plus, the mobile app empowers field agents to manage appointments and invoices on the go. Zoho FSM takes the hassle out of managing field services, allowing you to deliver exceptional customer experiences while boosting efficiency. It’s your partner in driving growth and operational success, leaving you more time to focus on what matters most to your business and customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $27.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    75%
  • Momentum
    66%
  • Popularity
    88%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    64%
  • Popularity
    91%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    68%
  • Momentum
    65%
  • Popularity
    73%
SaaSworthy Awards # 9 Most Popular # 2 Most Worthy # 2 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
5/5 71 user ratings
4.6/5 573 user ratings
4.6/5 7 user ratings
Rating Distribution
  • Excellent

    98.6%
  • Very Good

    0%
  • Average

    1.4%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    73.5%
  • Very Good

    18.8%
  • Average

    4.4%
  • Poor

    2.1%
  • Terrible

    1.2%
  • Excellent

    57.1%
  • Very Good

    42.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Smart Scheduling System, Extensive Features, Provider Login, Automated Processes

    Initial Setup Complexity, Limited Website Customization, Occasional Bugs, Lack of Admin App

    User Friendly Interface, Excellent Customer Support, Automated Features, Efficient Scheduling System

    Mobile App Functionality, Limited Reporting Features, Occasional System Glitches, Lack of Bulk Invoicing

    Not Available
Review Summary

BookingKoala receives mostly positive reviews from users, with an average rating of 4.5 out of 5 stars. Reviewers praise its ease of use, customizable features, and excellent customer support. They appreciate that it streamlines the reservation process, allowing them to manage bookings, availability, and payments efficiently. Many users also highlight its user-friendly interface and the wide range of integrations it offers. However, some reviewers mention occasional technical glitches and limited reporting capabilities as areas for improvement. Overall, BookingKoala is a well-received tool for managing reservations and appointments, with users commending its user-friendly design, customization options, and reliable customer support.

Jobber's user reviews highlight its user-friendly interface, mobile app, and efficient scheduling features. Many users appreciate its ease of use, even for those new to field service management software. The mobile app is praised for its convenience and functionality, allowing users to manage their business on the go. Jobber's scheduling capabilities are also well-received, with users commending its flexibility and ability to streamline their workflow. However, some users have expressed concerns about the software's reporting capabilities and the occasional occurrence of glitches and bugs. Additionally, a few users have mentioned that the pricing may not be suitable for smaller businesses.

Not Available
Pros & Cons
  • User-friendly interface and customizable features
  • Excellent customer support
  • Streamlines the reservation process
  • Wide range of integrations
  • Occasional technical glitches
  • Limited reporting capabilities
  • User-friendly interface and mobile app
  • Efficient scheduling features
  • Flexibility and ability to streamline workflow
  • Concerns about the software's reporting capabilities
  • Occasional occurrence of glitches and bugs
  • Pricing may not be suitable for smaller businesses
Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $27.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Starter $27.00 $27.00 per month

Growing $57.00 $57.00 per month

Premium $197.00 $197.00 per month

Larger Custom

Core (For Individuals) $25.00 $30.00 per user / month

Connect (For Individuals) $75.00 $90.00 per user / month

Grow (For Individuals) $126.00 $150.00 per user / month

Connect (For Teams) $109.00 $127.00 per month

Grow (For Teams) $210.00 $262.00 per month

Plus (For Teams) $378.00 $450.00 per month

Custom Custom

Free Free

Standard $25.00 $30.00 per month

Professional $35.00 $45.00 per month

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Skokie, Illinois Located in: Alberta, Canada - T5J 3N9 Founded in: 2011 Located in: Pleasanton, CA - 94588
Contact Details

+1 800-671-9655

https://www.bookingkoala.com/

+1 888-721-1115

https://getjobber.com/

+1 877 834 4428

https://www.zoho.com/fsm/

Social Media Handles

FAQs

What are the key features of BookingKoala?

BookingKoala offers appointment scheduling, employee scheduling, calendar management, reservations, online payment processing, recurring appointments, and appointment reminders.

What are the key features of Jobber?

Jobber provides client appointment scheduling, staff task allocation, invoicing, payment collection, CRM, analytics, and remote accessibility.

What are the alternatives to BookingKoala?

The top alternatives to BookingKoala are Bookeo, Zoho Booking, hitAppoint, i-Scheduling for Appointments, and ClickBook.

What are the alternatives to Jobber?

The top alternatives to Jobber are Smart Service, ServiceTitan, Service CRM, Workiz, and SmartServ.

Which product is better for managing appointments and reservations?

Both BookingKoala and Jobber offer appointment and reservation management features, but BookingKoala is specifically designed for businesses in the service industry, while Jobber is a more comprehensive business management tool.

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