Browse Software
List Your Product
Loading...
JivoChat logo

JivoChat

  Add to Compare

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bold360 logo
Live Chat Software

4 20 user ratings

Start Free Trial

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Whisbi logo
Live Chat Software

4.4 1 user ratings

Start Free Trial

Overview

Description Bold360 is a live chat tool for website users that enables them to humanize the customer support efforts. This is done with the help of an AI that works in the background to assist both the digital and the front desks. This also consists of a tightly integrated AI chatbot that extends a simple customer engagement solution for reps. With a conversational AI that has been developed to deliver results, users can engage their customers at scale and reduce the burden on teams. The bots of the tool are available round the clock to engage customers and provide them with personalized results. But they also go a step ahead to assist the sales and customer support teams by providing them with extensive knowledge about the customers, their past interactions, their orders, and more. After sufficient data has been collected for analysis, the bot even pinpoints areas of improvement and optimization. Read more Whisbi is a marketing platform that helps users to sell more without increasing their web traffic by improving the quality of online leads. This cloud software includes features like conversational sales assistants, conversational sales converter, and conversational sales accelerator. It is an enterprise-ready software that complies with data privacy standards. Whisbi is highly flexible and scalable, which allows users to adjust the number of agents and groups without any hassle. It comes with role-based access control, where users can easily assign different roles to individuals in the admin space and also specify each role in detail. Additionally, this cloud software is also coupled with a few special features, using which users can activate only the chatbot or get rid of the chat function as desired. Apart from the above, users can also customize the chatbots as per their requirements or depending on the webpage without any fuss. One can easily connect to Whisbi to measure their business goals using its built-in analytics and get to understand customer behavior online and follow smooth sales operations anytime. Read more
Pricing Options
  • Free Trial Not Available
  • Bold360 Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    68%
  • Momentum
    60%
  • Popularity
    81%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    68%
  • Momentum
    62%
  • Popularity
    81%

Features

Total Features
9 Features
8 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 6 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Call Me Option Allows your visitors to speak to your agents directly over the phone
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Video Chat Make conversations more personal with video calling between your agents and your visitors
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4/5 20 user ratings
    4.4/5 1 user ratings
    Ratings Distribution
    • Excellent

      37.7%
    • Very Good

      37.7%
    • Average

      15.1%
    • Poor

      3.8%
    • Terrible

      5.7%
    • Excellent

      55.6%
    • Very Good

      29.6%
    • Average

      14.8%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Bold360 Offers Custom plan.
    • Free Trial Available
    Pricing Plans
    Monthly Plans Annual Plans

    Agent Custom

    Service Custom

    Advise Custom

    Helpdesk Custom

    Convertor Others

    Assistant Others

    Accelerator Others

    Landing Pages Others

    All-in-one Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Create a new report
    + 1 More
    Whisbi : Reporting screenshot
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Boston, Massachusetts Located in: Barcelona, Spain Founded in: 2008
    Contact Details

    Not available

    https://www.bold360.com/

    +34 911 86 23 86

    https://www.whisbi.com/

    Social Media Handles

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed