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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Vendasta is a tool that businesses and companies can use to sell digital solutions under their brand. It helps businesses succeed online and build a monthly recurring revenue. The white-label marketplace takes all the hassle away and provides clients with one unified and seamless experience. The platform uses big data and artificial intelligence to streamline sales and marketing. Users can deliver small and medium businesses a sign-in to manage their entire digital storefront under their brand. There are free products with clear upgrade paths available through the client’s app as soon as they log in. Users can explore tools for listings, social marketing, eCommerce, reputation management, and more. It allows users to easily customize and add trusted products to their stores for their clients to discover. Businesses can give their clients access to detailed reporting and analytics that keep them informed and engaged. Clients can easily transition their business to selling online with the free eCommerce tool. Read more |
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| SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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| Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
Vendasta offers an impressive reputation management solution with features like review monitoring, automated review requests, and a strong social media presence. While users appreciate its customizable templates and easy-to-use dashboard, some find that the reporting features could be more robust. Additionally, the pricing structure may not be suitable for businesses with a limited budget. Overall, Vendasta is a solid choice for businesses looking for a comprehensive reputation management solution, but those seeking advanced reporting capabilities or budget-friendly options may need to explore alternatives. |
| Read All User Reviews | Read All User Reviews |
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BirdEye Custom |
Free Free Startup $42.00 $49.00 per month Essentials $299.00 $345.00 per month Growth $499.00 $575.00 per month Scale $999.00 $1,150.00 per month |
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| Company Details | Located in: California, United States | Located in: Saskatoon, Canada |
| Contact Details |
1-800-561-3357 https://birdeye.com/ |
1-306-955-5512 https://www.vendasta.com/ |
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