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| Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | ReviewsOnMyWebsite is a tool that lets you collect reviews across popular platforms and showcase that on your website in a beautiful widget. By using the tool, you can manage all the reviews of your product and service from a single place. Some of the popular platforms that it can connect with includes Facebook, Google, Yelp, Yellow Pages, and TripAdvisor. Depending on the nature of your business, these are the top places where your customers are most likely to leave a review. Alternatively, customers can also write a review from your website on these platforms, increasing the visibility of social proof to convert more customers. If you ever miss out any user, the tool allows you to follow-up with them via SMS and email to get a genuine review. Since all the reviews on the widget will be sourced from real platforms, they will be genuine and will help in building trust with the users. Read more |
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| SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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| Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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BirdEye Custom |
Basic Free Display Reviews $4.00 $4.00 per month Collect Reviews $12.00 $12.00 per month Request Reviews $20.00 $20.00 per month |
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| Company Details | Located in: California, United States |
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1-800-561-3357 https://birdeye.com/ |
Not available https://reviewsonmywebsite.com/ |
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