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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. Read more | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 8 Fastest Growing # 9 Most Popular | # 1 Most Worthy # 1 Fastest Growing |
Total Features |
6 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users find Mentionlytics easy to use and appreciate its comprehensive monitoring and analytics features. They also value the ability to track brand mentions across multiple platforms and languages. However, some users have reported issues with data accuracy and occasional glitches in the platform's functionality. Additionally, some users have expressed concerns about the pricing structure, suggesting that it may be too expensive for small businesses or individuals with limited budgets. |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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StartUp $29.00 $29.00 per month Essential $99.00 $99.00 per month Advanced $189.00 $189.00 per month Pro $299.00 $299.00 per month Agency $899.00 $899.00 per month Custom Custom |
BirdEye Custom |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: New York, United States | Located in: California, United States |
Contact Details |
+1 (845) 233-6563 https://www.mentionlytics.com/ |
1-800-561-3357 https://birdeye.com/ |
Social Media Handles |
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