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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills. Read more | Arena Live Chat enables users to create live group chat rooms and talk about their content. One can start this app in minutes. To begin with this, one has to create a live chat room for an event or start a permanent discussion. Next, the user needs to paste the line of code on the website, which takes not more than 45-50 seconds to start the session. With Arena Live Chat, users can chat with their audience and continue talking to them on their website itself, rather than switching to other social media platforms. This app is a powerful live group chat platform that is customizable, and users can choose where they want their chat room to be displayed. In other words, one can easily customize it with their website design without any fuss. This chat system prevents spammers and bans troublesome commenters from revisiting. The software comes with a responsive design and supports all devices. In addition to this, it comes with a well-organized dashboard where one can have complete control of their chat rooms. Moreover, this enterprise-grade platform allows users to develop and grow their customer base. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
4 Features
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4 Features
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Common Features for All |
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
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Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Business $78.00 $78.00 per month Enterprise Custom |
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View Detailed Pricing
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Not Available |
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Screenshots |
+ 1 More
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Videos | Not Available |
Company Details | Located in: United Kingdom | Located in: San Francisco, California |
Contact Details |
+ 44 (0) 28 90767266 http://syndeo.cx/ |
+1 415-890-6072 https://arena.im/products/livegroupchat/ |
Social Media Handles |
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Not available |
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