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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ArcGIS Survey123 logo
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

KoBoToolbox logo
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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,677 user ratings

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Sponsored

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pointerpro logo

Pointerpro

Survey/ User Feedback Software

4.7 109 user ratings

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Overview

Description ArcGIS Survey123 is a comprehensive form-centric solution helping users with their survey creation, sharing, and analysis part. This data gathering solution enables users to create smart and interactive forms with skip logic, defaults, and multi-language support. It delivers a variety of excellent features for smart data collection and detailed analysis of surveys. Users can depend on the platform to capture data anytime and from anywhere with seamless functionality across all devices backed by an offline mode. They can also pre-define questions using logic and provide easy-to-fill answers. Moreover, highly interactive surveys can be delivered with audio and image embedded within, along with XLSForm specification support. ArcGIS Survey123’s flexible nature allows users to design a variety of surveys in real-time with customizable templates besides letting teams collaborate simultaneously. Furthermore, users can analyze results from data gathered effectively. For efficient analysis and optimized data-driven insights, users get to experience real-time integration facilities with other ArcGIS solutions. Read more KoboToolbox is an open-source humanitarian technology company based out of the Harvard Humanitarian Initiative in Cambridge, Massachusetts. It digitize the traditional paper and pencil method used for humanitarian data collection - from needs assessments to health care surveys, program evaluations, field research and human rights monitoring. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $21.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $41.58. Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    74%
  • Momentum
    65%
  • Popularity
    69%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    68%
  • Momentum
    70%
  • Popularity
    84%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    68%
  • Popularity
    89%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    71%
  • Momentum
    66%
  • Popularity
    77%
SaaSworthy Awards # 19 Fastest Growing
Not Available
# 5 Highly Rated # 10 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 44 user ratings
5/5 3 user ratings
4.6/5 2,677 user ratings
4.7/5 109 user ratings
Rating Distribution
  • Excellent

    59.1%
  • Very Good

    31.8%
  • Average

    9.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    69.6%
  • Very Good

    24.9%
  • Average

    3.8%
  • Poor

    0.4%
  • Terrible

    1.2%
  • Excellent

    78%
  • Very Good

    20.2%
  • Average

    0.9%
  • Poor

    0%
  • Terrible

    0.9%
User Sentiments
    Not Available
    Not Available

    User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

    Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

    Excellent Customer Support, Customizable Surveys, Ease of Use, Personalized Reports

    Limited Design Customization, Occasional Bugs, Complex Advanced Logic, Expensive High-Tier Plans

Review Summary
Not Available
Not Available

Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

User reviews for PointerPro highlight its strengths in creating assessments and surveys, with users praising its ease of use, intuitive design, and robust customization options. The platform is particularly appreciated for its ability to generate personalized reports. However, some users express concerns about lacking flexibility in report display options and the complexity of advanced features, suggesting a need for improved user interface and more comprehensive documentation. While customer support is generally praised for its responsiveness and helpfulness, users do note that support hours may not be ideal for all time zones.

Pros & Cons
  • Smart data collection with skip logic and multi-language support
  • Seamless functionality across devices with offline mode
  • Real-time integration with other ArcGIS solutions for efficient analysis
  • May require technical expertise for advanced customization
  • Limited reporting and analytics capabilities compared to dedicated survey tools
  • Open-source and free to use, making it accessible to organizations with limited budgets
  • Designed for challenging environments with offline data collection capabilities
  • Supports a wide range of data types, including GPS coordinates and multimedia
  • Limited user interface and may require technical expertise for customization
  • Fewer integrations with other software compared to commercial survey tools
Not Available
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $21.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $41.58. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

ArcGIS Survey123 Custom

Starter $21.00 $25.00 per month

Community $88.00 $99.00 per month

Professional $166.00 $199.00 per month

Enterprise Custom

Community (Nonprofit) Free

Professional (Nonprofit) $129.00 $159.00 per month

Enterprise (Nonprofit) Custom

Free Free

Basic (Surveys) $19.00 $39.00 per month

Starter (Surveys) $39.00 $59.00 per month

Business (Surveys) $79.00 $79.00 per month

Professional (Surveys) $249.00 $249.00 per month

Enterprise (Surveys) Custom

Professional (CX Suite) $249.00 $249.00 per month

Enterprise (CX Suite) Custom

Performance (360 Assessments) $299.00 $299.00 per month

Free (Reputation Management) Free

Starter (Reputation Management) $79.00 $99.00 per month

Platform (Full Suite) Custom

Essential $41.58 $49.00 per month

Professional $58.25 $69.00 per month

Enterprise Custom

ReportR Custom

 
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Screenshots & Videos

Screenshots Not Available Form Builder Questions
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Conditional Formatting
+ 7 More
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Videos Video Thumbnail
+ 3 More
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+ 1 More
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Vendor information

Company Details Located in: Redlands, California Located in: Cambridge, Massachusetts Founded in: 2009 Located in: Palo Alto, California Founded in: 2017 Located in: Antwerp, Belgium
Contact Details

+1 800-447-9778

https://www.esri.com/en-us/arcgis/products/arcgis-survey123/overview

Not available

https://www.kobotoolbox.org/

+1 800-481-0410

https://surveysparrow.com/

Not available

https://pointerpro.com/

Social Media Handles

FAQs

What are the key features of ArcGIS Survey123?

ArcGIS Survey123 offers smart data collection, interactive form creation, offline functionality, and real-time integration with other ArcGIS solutions.

What are the key features of KoBoToolbox?

KoBoToolbox is an open-source data collection tool designed for challenging environments, providing offline data collection, form customization, and data analysis capabilities.

What are the alternatives to ArcGIS Survey123?

Some alternatives to ArcGIS Survey123 include SmartSurvey, QuestionPro, ngSurvey, Key Survey Software, and SurveyMethods.

What are the alternatives to KoBoToolbox?

Alternatives to KoBoToolbox include SurveyTS, SurveyCTO, QuestionPro, 123FormBuilder, and Checkbox Survey.

Can I customize the forms created in ArcGIS Survey123?

Yes, ArcGIS Survey123 allows you to customize forms with skip logic, defaults, and multi-language support.

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