Home/Survey/ User Feedback Software/ArcGIS Survey123 vs KoBoToolboxUpdated on: March 2, 2024

Compare ArcGIS Survey123 vs KoBoToolbox

87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
SurveySparrow
SurveySparrow Survey/ User Feedback Software (1340 Ratings)
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87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
SurveySparrow

SurveySparrow

Survey/ User Feedback Software (1340 Ratings)
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Overview

Summary

ArcGIS Survey123 is a comprehensive form-centric solution helping users with their survey creation, sharing, and analysis part. This data gathering solution enables users to create smart and interactive forms with skip logic, defaults, and multi-language support. It delivers a variety of excellent features for smart data collection and detailed analysis of surveys. Users can depend on the platform to capture data anytime and from anywhere with seamless functionality across all devices backed by an offline mode. They can also pre-define questions using logic and provide easy-to-fill answers. Moreover, highly interactive surveys can be delivered with audio and image embedded within, along with XLSForm specification support. ArcGIS Survey123’s flexible nature allows users to design a variety of surveys in real-time with customizable templates besides letting teams collaborate simultaneously. Furthermore, users can analyze results from data gathered effectively. For efficient analysis and optimized data-driven insights, users get to experience real-time integration facilities with other ArcGIS solutions. ..show more

KoboToolbox is an open-source humanitarian technology company based out of the Harvard Humanitarian Initiative in Cambridge, Massachusetts. It digitize the traditional paper and pencil method used for humanitarian data collection - from needs assessments to health care surveys, program evaluations, field research and human rights monitoring. ..show more

SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Redlands, California / +1 800-447-9778

Cambridge, Massachusetts

Palo Alto, California / +1 800-481-0410

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

ArcGIS Survey123
Custom

ArcGIS Survey123 is included with Field Worker, Creator, and GIS Professional user types.

Features

  • Benefit from a simple, intuitive data-gathering solution
  • Create, share, and analyze surveys in just three easy steps
  • Use your mobile device to collect data with minimal training
View Price Page
Starter
$25 /Month

The ideal choice for creating small- to medium-sized surveys.

Features

  • Projects/Forms: Unlimited
  • Data collectors and collaborators: Unlimited
  • Survey submissions: 1,000/month
  • File storage: 0.5 GB
  • File storage period: Indefinitely
  • Online/offline data collection
  • Automatic speech-to-text transcription: 5 minutes/month
  • Machine translation of transcripts: 3,000 characters/month
  • Vibrant Community Forum
  • Self-serve learning base
Community
$99 /Month

The plan for everyone, the perfect solution for most teams and individuals.

Features

  • Projects/Forms: Unlimited
  • Data collectors and collaborators: Unlimited
  • Survey submissions: 5,000/month
  • File storage: 1 GB
  • File storage period: Indefinitely
  • Online/offline data collection
  • Automatic speech-to-text transcription: 10 minutes/month
  • Machine translation of transcripts: 6,000 characters/month
  • Vibrant Community Forum
  • Self-serve learning base
Professional
$199 /Month

For professionals and teams with high volume data collection needs.

Features

  • Projects/Forms: Unlimited
  • Data collectors and collaborators: Unlimited
  • Survey submissions: 25,000/month
  • File storage: Unlimited
  • File storage period: Indefinitely
  • Online/offline data collection
  • Support our open source development
  • Group access and teams (custom)
  • Two-factor authentication
  • Automatic speech-to-text transcription: 120 minutes/month
  • Machine translation of transcripts: 72,000 characters/month
  • Vibrant Community Forum
  • Self-serve learning base
  • Direct user support
Enterprise
Custom

Tailor-made for large organizations in need of custom solutions.

Features

  • Projects/Forms: Unlimited
  • Data collectors and collaborators: Unlimited
  • Survey submissions: Custom
  • File storage: Unlimited
  • File storage period: Indefinitely
  • Online/offline data collection
  • Support our open source development
  • Group access and teams (custom)
  • Two-factor authentication
  • Automatic speech-to-text transcription: Custom
  • Machine translation of transcripts: Custom
  • Vibrant Community Forum
  • Self-serve learning base
  • Direct user support
  • Dedicated organization support
  • Consultations with KoboToolbox experts
  • Preview new features and shape the KoboToolbox roadmap
Community (Nonprofit)
Free

The plan for everyone, the perfect solution for most teams and individuals.

Features

  • Projects/Forms: Unlimited
  • Data collectors and collaborators: Unlimited
  • Survey submissions: 5,000/month
  • File storage: 1 GB
  • File storage period: Up to 1 year
  • Online/offline data collection
  • Automatic speech-to-text transcription: 10 minutes/month
  • Machine translation of transcripts: 6,000 characters/month
  • Vibrant Community Forum
  • Self-serve learning base
Professional (Nonprofit)
$159 /Month

For professionals and teams with high volume data collection needs.

Features

  • Projects/Forms: Unlimited
  • Data collectors and collaborators: Unlimited
  • Survey submissions: 25,000/month
  • File storage: Unlimited
  • File storage period: Indefinitely
  • Online/offline data collection
  • Support our open source development
  • Group access and teams (custom)
  • Two-factor authentication
  • Automatic speech-to-text transcription: 120 minutes/month
  • Machine translation of transcripts: 72,000 characters/month
  • Vibrant Community Forum
  • Self-serve learning base
  • Direct user support
Enterprise (Nonprofit)
Custom

Tailor-made for large organizations in need of custom solutions.

Features

  • Projects/Forms: Unlimited
  • Data collectors and collaborators: Unlimited
  • Survey submissions: Custom
  • File storage: Unlimited
  • File storage period: Indefinitely
  • Online/offline data collection
  • Support our open source development
  • Group access and teams (custom)
  • Two-factor authentication
  • Single sign-on (SSO)
  • Automatic speech-to-text transcription: Custom
  • Machine translation of transcripts: Custom
  • Vibrant Community Forum
  • Self-serve learning base
  • Direct user support
  • Dedicated organization support
  • Consultations with KoboToolbox experts
  • Preview new features and shape the KoboToolbox roadmap
View Price Page
Free
Free

Features

  • Three Active Survey Projects
  • 10 Questions Per Survey
  • Classic & Chat Surveys
  • Self Notifications
  • Custom Reports Filter
  • Workspaces
  • Share Via Link, Embed, QR Code, Email
  • Response Notifications
  • Embedded Survey
  • 1500+ App Integrations With Zapier
  • 100 APIs Per Day
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
Basic (Personal)
$19 /Month
  • $19 per month billed yearly
  • $39 per month billed Quarterly

Features

  • 500 Responses per Month
  • 1,500 Email Shares per Month
  • 1 user included
  • Unlimited Questions
  • Display Logic
  • Skip Logic
  • Scoring
  • 10,000 Contacts
  • Share Via Email, Social Media, Email Embed, Web URL
  • Schedule Close Date
  • Phone Number Validation
  • Data Exports (CSV, PDF, XLS)
  • Generate Custom Charts & Reports
  • 500 APIs Per Day
  • Google Sheets Integration
  • Facebook Pixel Integration
Premium (Personal)
$29 /Month
  • $29 per month billed yearly
  • $59 per month billed Quarterly

Features

  • Includes features of Basic plan, plus
  • 2,000 Responses per Month
  • 6,000 Email Shares per Month
  • Everything in Basic plan, plus
  • 1 user included
  • Expressions
  • Case Management
  • Customizable Email Templates
  • Unlimited Contacts
  • Custom CSS
  • File Upload
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Recurring Surveys
  • Password Protected
  • Send Copy of Responses
  • Multi Lingual Surveys (Manual)
  • Accept Payments
  • Social Meta Tags
  • Cross Tabulation
  • Webhooks
  • 1000 APIs Per Day
  • monday.com Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
Business
$99 /Month
  • $99 per month billed yearly
  • $199 per month billed Quarterly

Features

  • 10,000 Responses per Month
  • 30,000 Email Shares per Month
  • 2 Users Included
  • White Labelling
  • Upload Logo & Fav Icon
  • Add Logo To Reports
  • Smart Contact List
  • Case Management
  • Share Via Email, Social, Email Embed, Link, QR Code, SMS and Portal
  • Sentiment Analysis
  • Constant Sum
  • Group Rank
  • Photo capture
  • Custom CSS
  • Edit Survey Responses
  • 1 Free Custom SSL
  • File Upload
  • Custom Domain Name
  • Export To SPSS
  • 24/5 Email & Chat Support
  • Phone Support
  • Multi-Lingual Surveys
  • 1000 APIs Per Day
  • Custom Workflows
  • Share Reports As Links
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Accept Payments
  • Customizable Email Templates
  • Send Reminders
  • Expressions
  • Cross Tabulation
  • Recurring Surveys
  • Password Protected Surveys
  • Send Copy of Responses
  • Social Meta Tags
  • monday.com Integration
  • HubSpot Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
  • Slack Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google sheets Integration
  • Microsoft Teams Integration
  • Zendesk Integration
Enterprise
$499 /Month
  • $499 per month billed yearly
  • $699 per month billed Quarterly

Features

  • Includes features of Business plan, plus
  • 50,000 Responses per Month
  • 150,000 Email Shares per Month
  • Everything in Business plan, plus
  • 10 Users Included
  • Executive Dashboard
  • Survey Catalog
  • SMTP Relay
  • Webhooks
  • Unlimited Contacts
  • Share Via Mobile SDK
  • User Management
  • Heatmap
  • Dedicated Customer Success Manager
  • Contacts Submission History
  • Unlimited Widgets
  • Word Cloud
  • Survey Throttling
  • Password Policy
  • Salesforce Integration
  • Intercom Integration
  • Power BI Integration
Elite
Custom

Features

  • Everything in Enterprise plan, plus
  • Above 100k Responses per Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Audit Log
  • HIPAA Compliance
CX Free
Free

Features

  • 100 Responses per Month
  • NPS, CSAT and CES Surveys
  • One Active CX Project
  • 1000 Contacts
  • Contacts Submission History
  • Insightful Dashboard
  • 1500+ App Integrations With Zapier
  • 3 Widgets
  • Share Via Link, Embed
  • 100 APIs Per Day
  • Embedded Survey
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
CX Basic
$99 /Month
  • $99 per month billed yearly
  • $199 per month billed Quarterly

Features

  • 1,000 Responses per Month
  • 3,000 Email Shares per Month
  • NPS, CSAT and CES Surveys
  • Three Active CX Projects
  • 2 Users Included
  • 10,000 Contacts
  • Advanced Follow-Up Question
  • Default Workflows
  • Smart Contact List
  • 5 Widgets
  • Share Via Email, In-App, Web Link, Email Embed, SMS
  • Tags & Themes
  • Webhooks
  • 1000 APIs Per Day
  • Data Exports (CSV, PDF, XLS)
  • Multi Lingual Surveys (Manual)
  • Facebook Pixel Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google Sheets Integration
  • ActiveCampaign Integration
CX Premium
$299 /Month
  • $299 per month billed yearly
  • $499 per month billed Quarterly

Features

  • 10,000 Responses per Month
  • 30,000 Email Shares per Month
  • Everything In Basic +
  • NPS, CSAT and CES Surveys
  • Seven Active CX Projects
  • 5 Users Included
  • Unlimited Contacts
  • White Labelling
  • Import Historical CX® Data
  • Unlimited Widgets
  • Share Via Mobile SDK
  • Custom Workflows
  • Case Management
  • Multi-Lingual CX Surveys
  • Sentiment Analysis
  • Variables/Hidden Fields
  • Send Reminders
  • Multiple Thank You Pages
  • Custom Domain Name
  • Webhooks
  • 1000 APIs Per Day
  • Customizable Email Templates
  • Dedicated Customer Success Manager
  • Custom CSS
  • Intercom Integration
  • HubSpot Integration
  • Mailchimp Integration
  • Zendesk Integration
  • Rybbon Integration
  • Pipedrive Integration
  • monday.com Integration
  • Freshdesk Integration
CX Enterprise
Custom

Features

  • Everything in Premium plan, plus
  • NPS, CSAT and CES Surveys
  • Unlimited CX Projects
  • More than 30k Responses per Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Executive Dashboard
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • SMTP Relay
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Password Policy
  • Audit Log
  • HIPAA Compliance
  • Power BI Integration
  • Salesforce Integration
360 Assessments
$79 Others

$79 per user assessment

For 10 Assessments

Features

  • 2 Admin Users
  • CSS Customization
  • Personal Development Plans
  • Self, Peer, Manager & Custom Reviews
  • Automated & Manual Reminders
  • Set Auto-Close Date
  • Survey Scheduling
  • Dedicated Customer Success Manager
  • Webhooks
  • Employee Friendly Feedback Reports
  • Employee Portal
  • Download Responses as .CSV & .XLSX
  • Bell Curve Dashboard
  • Manager Dashboard
  • Smartlists
View Price Page

SCREENSHOTS

ArcGIS Survey123 Screenshots
KoBoToolbox Screenshots
View 3 screenshot(s)
SurveySparrow Screenshots
View 8 screenshot(s)

INTEGRATIONS

    NA
    NA
  • Intercom
  • WordPress
  • Slack
  • Stripe Billing
  • AWeber
  • MailChimp
  • Microsoft Power BI
  • Google Sheets
  • HubSpot CRM
  • Google Analytics
  • Salesforce
  • Zapier
  • Google Tag Manager

ALTERNATIVES

Top alternatives to ArcGIS Survey123

OneSoft Connect
OneSoft Connect
Polaris Data Collector
Polaris Data Collector
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer

Top alternatives to KoBoToolbox

SurveyCTO
SurveyCTO
Google Forms
Google Forms
Jotform
Jotform
Formstack
Formstack
Typeform
Typeform