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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Acquire logo
Live Chat Software

4.8 20 user ratings

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Overview

Description Acquire is a conversational customer experience management platform, helping out companies to collaborate and connect with their clients over video or chat. Teams can also co-browse a particular matter and come up with solutions, accordingly. At present, 100+ companies from different parts of the globe depend on Acquire to get their job done. Retail, Airline and Finance sectors can depend on this particular for their day to day tasks. Shopify, Salesforce, Magento, DocuSign, Zendesk, Twitter, Hubspot, ZohoCRM are some of the external platforms with which companies using Acquire can integrate in real-time. For security reasons, the software abides by a transparent fair and lawful process while collecting personal data and is never shared with third-party organisations. All data stored are in compliance with GDPR rules and policies. Acquire’s IVR powered native SMS and voice service is incorporated with a real-time call queuing and routing facility alongside voicemail and call recording options. Read more Chatwoot is a customer support software that helps to provide support to all your visitors over a range of social platforms like Messenger, WeChat, Email, Whatsapp, Twitter, and even your own website. It helps the users in numerous ways by managing conversations, building relationships and offering a delightful customer experience by using just a single platform. It consists of a multifunctional substantial dashboard that keeps the customers engaged in one single place. It allows users to connect through channels and initiate communication by exchanging messages from customers. Being a substantial platform, Chatwoot has a lot of powerful features, specifically designed to enhance the productivity of your team and provide the data required to carry forward the action. It consists of features like inbuilt real-time reporting that helps to gain insights about the performance of your team. Along with that, it has an automatic agent assignment facility that automatically assigns conversations to the next agent available in the inbox. It keeps productivity over anything else by enabling you to send quick pre-saved responses to your visitors’ FAQs and resolve their queries more efficiently. Read more
Pricing Options
  • Free Trial Not Available
  • Acquire Offers Custom plan.
  • Free Trial Not Available
  • Chatwoot Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    76%
  • Momentum
    60%
  • Popularity
    82%
SaaSworthy Awards # 18 Fastest Growing # 17 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.8/5 20 user ratings
Not Available
Ratings Distribution
  • Excellent

    80%
  • Very Good

    20%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Acquire Offers Custom plan.
  • Free Trial Not Available
  • Chatwoot Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Teams Custom

Professional Custom

Enterprise Custom

Chatwoot Free

 
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Alternatives

 

Screenshots & Videos

Screenshots Support Chatwoot screenshot
Videos Video Thumbnail Not Available

Vendor information

Company Details Located in: San Francisco, California Located in: Newark, Delaware
Contact Details

+1 415 212-5151

https://acquire.io/

Not available

https://www.chatwoot.com/

Social Media Handles

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