CustomerGauge

About CustomerGauge

CustomerGauge is a software-as-a-service platform that helps clients improve and monetize the B2B customer experience. With best-in-breed Monetized Net Promoter® technology and a powerful reporting suite, you can automate survey delivery, route powerful insights, prioritize follow-up, and monetize your account base. Stakeholder sentiment can make or break a relationship. Understand your brand perception at every level of a client’s organization with the Organizational Chart view.

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Pricing

Free Trial Not Available
CustomerGauge Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

CustomerGauge Features

Show Feature Explanation

Dashboard

A digital insight of reports and other workings on a single screen

Customer Engagement

Enables the brand to maintain contact with their potential customers

Account Management

Helps to manage user accounts within organisations

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Survey Management

Helps in gathering information from the customers to know about their needs

Analytics

Allows integration with other analytical tools or has it inbuilt

Churn Management

Identifies valuable customers and helps in retaining them proactively

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Sentiment Analysis

Identifies and categorize audience opinions as positive and negative

Feedback Collection

Helps in collecting feedback from users to assess the support

Revenue Management

Professional management of your revenue to ensure growth of your business

CustomerGauge Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

CustomerGauge Custom

Features

Prioritized Account Focus
Survey Builder & Reporting Suite
Text & Sentiment Analysis
Driver & Revenue Analysis
Account-Level Drill Down
Multi-Stakeholder Management
Persona Views & Dashboards
Closed Loop Workflows
Activity Timeline
Churn Likelihood and Recommended Actions
Customers Gained/Lost Tracking
Account SWOT Risk Assessment
Net Retention Tracking
Predictive Analytics
Customer Lifecycle Report
Account SWOT Opportunity Tracking
Dedicated Review Platform
Digital Signage

Disclaimer: The pricing details were last updated on 08/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CustomerGauge Pricing.