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About NICE Satmetrix

NICE Satmetrix is the leading global provider of Customer Experience Management Software. NICE Satmetrix combines direct feedback, indirect feedback, and operational metrics to reveal a complete picture of CX throughout the enterprise. Then keep close tabs on how well your interventions and innovations perform. Start with adaptive, battle-tested algorithms, then add AI and machine learning. With drag and drop ease, they deliver configurable templates, best-practice libraries, powerful admin tools.

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

NICE Satmetrix Features

Analytics

Allows integration with other analytical tools or has it inbuilt

Machine Learning

Improves user experience with artificial intelligence

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Dashboard

A digital insight of reports and other workings on a single screen

Drag and Drop

Makes designing easy by simple drag and drop of symbols

Performance Management

Helps to train, motivate, build accountability to the workforce and measure their outcomes on a timely basis

Collaboration Tools

These tools are meant to make the application highly collaborative and encourage teamwork

NICE Satmetrix Pricing

Free Trial

Not available

Pricing Plans

NICE Satmetrix Custom

Features

  • Reveal Real-Time, Dynamic Customer Insights
  • Drive Deeper Employee Engagement
  • Exceed Expectations with Dynamic Analytics
  • Master Your Fate with Agile CEM Tools

Disclaimer: The pricing details were last updated on 29/09/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about NICE Satmetrix Pricing.

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NICE Satmetrix Reviews

User Rating

4.7/5 (Based on 24 Ratings)

Ratings Distribution

  • Excellent

    79.2%
  • Very Good

    16.7%
  • Average

    0%
  • Poor

    4.2%
  • Terrible

    0%

Do You Use NICE Satmetrix?

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NICE Satmetrix User Reviews

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NICE Satmetrix FAQs

What is NICE Satmetrix used for?

NICE Satmetrix offers the following functionalities:

  • Analytics
  • Machine Learning
  • Workflow Management
  • Dashboard
  • Drag and Drop
  • Performance Management
  • Collaboration Tools

Learn more about NICE Satmetrix features.

Does NICE Satmetrix provide API?

Yes, NICE Satmetrix provides API.

NICE Satmetrix Contact

Vendor Details

San Mateo, California

Contact Details

Not available

https://www.satmetrix.com/software/

Social Media Handles

Customers

Extraco Banks
O I Glass
Experian QAS
Experian

Disclaimer

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