ZYPE Reviews

What do you like best about Zype?Their ability to adapt and generate new features. Zype always goes above and beyond to create a seamless integration in all of their systems. The people are responsive and always willing to help.What do you dislike about Zype?The only struggle is the system is still on the newer side, so some features that might be readily available on other more established products are still being built here.What problems is Zype solving and how is that benefiting you?Zype is helping our digital first network expand our capabilities and become a stronger media enterprise.

What do you like best about Zype?I love being able to use one website to stream my content on multiple platforms. The support staff is great and very prompt. The "internal title" feature is invaluable for staying organized.What do you dislike about Zype?The analytics page is not very intuitive. It also can be frustrating that admin.zype.com is separate from the Apps Creator, rather than integrated; I have to go back and forth between them. I wish that I could see at a glance, in the "sections" on Apps Creator, whether a video/playlist was active or inactive, without having to click into it.What problems is Zype solving and how is that benefiting you?Zype allows me to stream content to multiple OTT platforms from one easy-to-maintain hub.

What do you like best about Zype?I value the Zype platform's ease of use and rapid response when updating our company's app and OTT offerings. Zype's services are also offered to our company at a great price. After I learned the interface, I am able to rapidly update our TV show's assets and these reflect in near-real time. It's also been a stable platform in that I don't recall any downtime or outage with the apps/OTTs. I have also appreciated that my questions were answered within a reasonable timeframe when I had to contact Support.What do you dislike about Zype?The only issue we've had is the connection/syncing between the Zype publishing platform and our Vimeo Pro account which holds our original media assets and which feeds into our Zype library. On a few occasions, uploads to our Vimeo Pro account were not automatically ingested into our Zype library, so I had to request a 'manual sync' from the Zype support team, which would always be done within one business day maximum. On a very minor note, sometimes the published Zype assets only show up in our live apps a few hours after submission, but usually they show up in under 30 minutes, it's a rapid platform.What problems is Zype solving and how is that benefiting you?We need apps and OTT platforms to distribute our TV show on, and Zype allows us to publish our content to the main ones.

What do you like best about Zype?.Flexibility, adaptability to diverse needs, and personalized attentionWhat do you dislike about Zype?sometimes is not so easy to use to find configurationsWhat problems is Zype solving and how is that benefiting you?Create centralized distribution for multiple platforms

What do you like best about Zype?Zype offers an exceptionally user-friendly dashboard and comprehensive services for managing our video content across various partner platforms. We have consistently experienced outstanding customer service, and the development features provided have met and often exceeded our expectations. The combination of intuitive functionality and responsive support has greatly enhanced our ability to deliver high-quality video experiences to our audience.What do you dislike about Zype?Recently, we have encountered several challenges related to platform updates and the functionality of our content carousels. While we have received feedback indicating that these issues are being addressed, we have not consistently achieved successful resolutions. This ongoing difficulty has hindered our ability to provide a seamless user experience, and we are seeking more effective solutions to ensure stability and reliability moving forward.What problems is Zype solving and how is that benefiting you?Zype enables our VOD content to be showcased on a highly user-friendly application, effectively highlighting our meticulously designed artwork and promotional banners. Additionally, Zype plays a vital role in hosting our important live event streams, which are heavily utilized by our subscribers. This integration not only enhances the visual appeal of our offerings but also ensures that we provide an engaging and dynamic experience that meets the diverse needs of our audience.

What do you like best about Zype?Is is fairly easy to use, alot of drag and drop features for playout, and easy automation with dynamic blocks. Zype library is easy to use and can hold very large amounts of content. Analytics are detailed as well. Tickets are responded to quickly. And our Account Manager is awesome and he is very responsive to our communications.What do you dislike about Zype?Search feature sometimes limited and some occasional glitches, but that is true for any software. The Apps Creator search function seems limited, making it a bit of a challenge to use. I would like to see Apps Creator be more developed.What problems is Zype solving and how is that benefiting you?Video archives, library, and broadcast channel

What do you like best about Zype?Zypes' services and tools are well thought out to accommodate a wide variety of needs and have effectively scaled as our operational complexity has increased. Onboarding was smooth, and regular check-ins keep us in the loop on advancements and improvements. They effectively solve problems today and consider challenges publishers will face moving forward.What do you dislike about Zype?Zype is built on a great platform and is expanding into new areas and services. You can see a clear understanding of how these services align with the core product, but they sometimes lag other companies with a narrower focus.What problems is Zype solving and how is that benefiting you?Zype is handling many of our video clips and managing some live streams. It drives our app and manages videos we send to partners. Zype helps us get the most value out of our content and share it in sophisticated ways.

What do you like best about Zype?Zype has proven to be an exceptional partner for our video app. The customer service team consistently impresses us with their prompt responses and willingness to help, whether we’re troubleshooting issues or just seeking information. Their dedication and reliability truly set them apart from other platforms we’ve worked with. The platform itself is user-friendly and straightforward, which makes it easy for our team to handle content management and distribution. We also value the fair and transparent pricing, which provides excellent value for the range of features available. In summary, Zype offers a reliable, easy-to-use solution supported by outstanding customer service. I highly recommend it to anyone seeking a professional and affordable video management platform.What do you dislike about Zype?There are a few minor challenges when it comes to integrating with other SaaS platforms.What problems is Zype solving and how is that benefiting you?Zype offers a straightforward app solution for our video product, making the process clear and easy to manage.

What do you like best about Zype?They have an organized content management system and they handle both video and audio assets.What do you dislike about Zype?We need to store assets and identifiers for both our system and for Zype. This leads to opportunities for confusion and identifiers getting out of sync. Equally, if there are issues, there are multiple places where we have to look to resolve them.What problems is Zype solving and how is that benefiting you?When we started using Zype, we though video assets and the ability to stream them across different platforms was going to be a major issue for us, this has not turned out to be the case, we only use YouTube and our own app for video content. We equally thought we'd leverage Zype's ability to insert ads, but this has not turned out to be the case. This is not a reflection of Zype, it is a reflection of our business and the larger environment not going in the direction we thought.

What do you like best about Zype?I appreciate how all of our digital storage and distribution can be held and managed in one place. All our team has to do is add content to the CMS, and any digital distribution platform that we've set up through Zype automatically updates. Apps Creator helped us expand our digital distribution years ahead of building each streaming app individually. I also appreciate the customer service and hands-on training and development from Zype. We often ask questions that lead to new features. Our Zype team is eager to find ways to meet our particular use-case. And the ever-expanding suite of products and features from Zype keeps us pushing forward with improved features for our viewers.What do you dislike about Zype?Some of the newer features have had significant bugs in their first few months. While this can be frustrating, the Zype team is always quick to respond and troubleshoot.What problems is Zype solving and how is that benefiting you?Zype provides our primary CMS for video storage and management, OTT and CTV distribution, live stream generation and distribution (SRT to HLS), controlled AVOD and live ad-insertion, closed captioning, etc.