Zoho SalesIQ Reviews

What do you like best about Zoho SalesIQ?Zobot is impressively easy to customize. We’ve been able to automate initial lead qualification and handle common FAQs, which has reduced our support volume by about 30%. It also helps ensure visitors still get answers even when our team is offline.What do you dislike about Zoho SalesIQ?Zobot is a powerful tool, but the setup process can feel fairly complex for non-technical users. Building more detailed conversational flows takes time to learn, and the scripting interface could be more intuitive and user-friendly for people without a coding background.What problems is Zoho SalesIQ solving and how is that benefiting you?We were getting a lot of traffic to our services pages, but we didn’t have a clear way to tell which visitors were serious prospects and which were simply browsing.

What do you like best about Zoho SalesIQ?I find Zoho SalesIQ to be a very responsive solution that my live customer service reps are finding helpful. The outreach is immediate, and there are expansive options to provide content to visitors. My reps try to convert leads on chat, and the easy interface enables them to get information easily to prospects. All of the Zoho products are very customizable, which allows for significant personalization of the interactions. We are planning to migrate to the extended Zoho CRM Plus product shortly, and Zoho SalesIQ integrates with that.What do you dislike about Zoho SalesIQ?All of the Zoho products are very customizable and it is a little overwhelming when I started. You have to set up brands for each website and each has their own settings. Plus you get to customize every aspect of the interaction so it is overwhelming at first.What problems is Zoho SalesIQ solving and how is that benefiting you?Zoho SalesIQ provides an easy way to connect with visitors and identify potential prospects. It's a very responsive webchat solution, helping my reps convert leads with its immediate outreach and expansive content options.

What do you like best about Zoho SalesIQ?I use Zoho SalesIQ as my website's receptionist and it allows me to track visitors in real-time, showing me who is on my site, where they are from, and how much time they spend. This real-time tracking lets me chat instantly with them and answer their queries. I love the chatbots feature for greeting visitors with a welcome message and solving queries automatically when I'm busy. The SalesIQ mobile app is my favorite as it lets me reply to website visitors from my phone, similar to chatting on WhatsApp or Messenger. I get notifications when a visitor lands on my website, and for new visitors who start a chat, their information is automatically saved in the CRM as a new lead, so I don't need to add anything manually. Tracking visitors helps me focus on what they're interested in, while mobile notifications ensure I never miss a chat. The automatic integration of leads' data lets me concentrate on other business aspects. The initial setup was super easy, requiring just a single line of code. Overall, Zoho SalesIQ is a valuable tool that saves me time and keeps my business available online 24/7.What do you dislike about Zoho SalesIQ?Sometimes the notifications arrive a little late while using the Android app. When a user lands on the website, the notifications can be delayed, but on Windows PC, I got the real-time notification.What problems is Zoho SalesIQ solving and how is that benefiting you?I use Zoho SalesIQ much like a digital receptionist for my website, allowing me to monitor visitors in real time and engage in instant chats without the need for email exchanges. The chatbot steps in to respond when I am unavailable, which helps prevent the loss of potential business. Its integration with CRM is smooth, as it automatically adds new leads, saving me both time and effort.

What do you like best about Zoho SalesIQ?What I like most about Zoho SalesIQ is how easy it makes real-time engagement. The live chat, visitor tracking, and automation help me understand who’s on the site and start conversations at the right moment. It’s simple, fast, and boosts conversions.What do you dislike about Zoho SalesIQ?Sometimes Zoho SalesIQ feels a bit limited in customization, and the interface can be slightly clunky when handling multiple chats. The mobile app could also be smoother. It works well overall, but a cleaner UI and more flexibility would make it even better.What problems is Zoho SalesIQ solving and how is that benefiting you?Zoho SalesIQ helps me understand who’s visiting our website, what they’re looking for, and when to start a conversation. It solves the problem of missing potential leads by giving real-time insights and live chat. This makes engagement faster, improves conversions, and ensures no high-intent visitor slips away.

What do you like best about Zoho SalesIQ?It is very easy to use, and the alarm sound for chat notifications is quite intense, making alerts hard to miss. Implementation is straightforward, and the customer support is superb. I use this on a daily basis, and I find its features to be quite good. It also integrates easily with my work.What do you dislike about Zoho SalesIQ?So far, I haven't encountered any problems with the chat option.What problems is Zoho SalesIQ solving and how is that benefiting you?We are using this in our organization to support customer live chat.

What do you like best about Zoho SalesIQ?SalesIQ is super easy to use and get the analytics. This offers a large number of extremely useful features and the customer support is amazing. We use this everyday to manage our customer support chats. It was really easy to integrate to our website and implement in our work.What do you dislike about Zoho SalesIQ?We don't have any issues so far, will inform if we face any challengesWhat problems is Zoho SalesIQ solving and how is that benefiting you?We use SalesIQ to implement our customer support chat. The chatbot feature is really nice and helps us to take a lot of traffic through that.

What do you like best about Zoho SalesIQ?This tool offers real-time tracking of website visitors and includes a live chat feature, which allows me to engage with leads immediately and increase the chances of turning visitors into customers.What do you dislike about Zoho SalesIQ?At this point, it meets all of my needs.What problems is Zoho SalesIQ solving and how is that benefiting you?I am able to chat with visitors in real time and respond to their questions before they leave my site.

What do you like best about Zoho SalesIQ?It has a great function of codeless bot builder which helps you to build a bot from the scratch with various options thereby helping to sort leads as per brands, audience type too. This helps to assign leads further to the respective sales/ hr teams to take it forward. Also, it has seamless integration with Zoho CRM. This helps you to not miss the conversation post or during working hrs. instead of having an agent been online throughtout the day. It also has a great integration with Whatsapp tool.What do you dislike about Zoho SalesIQ?Zoho sales iq I would like to get an option to fill in the pre-requisite fields as per the modules firstly when integration is switched on between sales iq and zoho crm. In case of integration of pushing of leads allowed, then a lot of fields which are mandatory are missed and leads are still pushed to CRM.What problems is Zoho SalesIQ solving and how is that benefiting you?It is helping in keeping visitors engaged even post working hours and helping us with the queries to assign to our team during working hours.