Customer Data Technology for Business Intelligence
Woveon is a customer business intelligence platform that can aggregate billions of data points about customers across various conversations, transactions, and behaviours. All these customer experience instances can then be stitched together in a single and unified view. Consequently, internal data systems can then suggest optimal response workflows, smartly recognize compliance violations, and automate redundant agent research. The resulting insights can thus enhance the existing live chat, AI services, and business automation processes of companies. With integrated data touchpoints, organize can access a holistic view of customer journeys and know them better. Agents can then generate suggested responses that have a higher rate of success. Profiles can be matched with the associated conversations and cross-analyzed with other customer details or campaign information. Features include customer conversation analytics, single customer conversation view, intelligent conversation responses, and prioritized customer conversations. Relevant use cases of Woveon include industries such as financial services, e-commerce, call centres, and airlines.
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Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
Pricing Options
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
SMB Plan $50.00 $50.00 per user / month
Features
Growth $150.00 $150.00 per user / month
Features
Enterprise Custom
Features
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Learn more about Woveon Pricing
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Woveon - Intellig...
Woveon | Conversa...
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What are the top alternatives for Woveon?
Does Woveon provide API?
Yes, Woveon provides API.
Vendor Details
New York, NY Founded : 2016Social Media Handles
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