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Workato Reviews

User Rating

5/5 (Based on 1,331 Ratings)

Rating Distribution

  • Excellent

    97.1%
  • Very Good

    2.6%
  • Average

    0.1%
  • Poor

    0.1%
  • Terrible

    0.2%

User Sentiments

Ease of Use, Extensive Integrations, Excellent Customer Support, Intuitive User Interface

Limited Data Handling Capabilities, Occasional Software Bugs, Limited Connector Functionality, Complex Custom Connector Creation

Do You Use Workato?

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Review Summary

Workato, an enterprise integration platform as a service (iPaaS), earns high praise for its user-friendly interface, extensive range of integrations, and ability to automate complex processes. Reviewers also commend its drag-and-drop functionality, ease of setup, and customer support. Moreover, many users emphasize its flexibility, allowing for seamless data transfer between various applications. Additionally, Workato's scalability and reliability are highlighted, making it suitable for businesses of all sizes. While some users note occasional glitches, the overall sentiment is positive, with users expressing satisfaction with Workato's performance and effectiveness.

Pros

  • Enhanced productivity through seamless automation of repetitive tasks.
  • Streamlined data integration between various business applications.
  • Simplified IT infrastructure management with lowcode/nocode integration capabilities.
  • Robust security features ensure data protection and compliance.

Cons

  • Steep learning curve for complex integrations, requiring technical expertise.
  • Limited customization options may not suit specific business needs.
  • Occasional performance issues and integration errors reported by users.
  • Pricing structure might be a concern for small businesses or startups.

AI-Generated from the text of User Reviews

Reviews
KN

Kevin N

September 24, 2026 Source: G2.com
Doing it through Workato means the integrations are built quickly and have great tools to monitor Fast, Easy Integrations with a Robust Monitoring Toolkit
What do you like best about Workato?Ease of use. Workato is the fastest way to get an integration done with a robust suite of tools to operationalize and monitorWhat do you dislike about Workato?Workato is an expensive tool it is not the best for certain high volume casesWhat problems is Workato solving and how is that benefiting you?Workato is connecting business systems for us.
Read more
VU

Verified User

September 24, 2026 Source: G2.com
Streamlined Automation with User-Friendly Design
What do you like best about Workato?I really love the back-end building and creating recipes with Workato; it's not as difficult as it seemed and the ability to use natural language, especially with features like the Airo tool, has been a game changer. The recipe builder and connectors stand out the most for their utility. Workato also streamlines the automation process better, providing a better end-user experience. It's the most user-friendly automation tool I've come across and the built-in AI tool, Airo, makes it exceptional.What do you dislike about Workato?I think having more insight into connecting current applications when the tech stack is extremely robust would be helpful. It's kind of challenging to manually input the necessary data for each individual application when you have a tech stack of over 300 applications. It would be a lot easier if there was a simpler way to build those connections.What problems is Workato solving and how is that benefiting you?Workato saves us time and reduces redundancies, making us more strategic and effective. It handles complex automations like onboarding and offboarding smoothly, enhancing our internal processes.
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GC

George C

September 24, 2026 Source: G2.com
Workato Makes Building, Testing, and Deploying Integrations Effortless
What do you like best about Workato?I love how easy and intuitive it is to use Workato to build integrations, test them, and deploy them without needing to use robust infrastructure.What do you dislike about Workato?I don’t dislike anything so far, but there is so many new features for me to learn and understand.What problems is Workato solving and how is that benefiting you?Workato is helping my organization connect data systems with ease!
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ME

Michael E

September 24, 2026 Source: G2.com
Easy, Seamless Integrations Across Diverse Software
What do you like best about Workato?Easy and seamless integrations for diverse softwareWhat do you dislike about Workato?It can be difficult to drill into errors.What problems is Workato solving and how is that benefiting you?Helps integrate systems without native or direct connections.
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VS

Verified User in Information Technology and Services

September 24, 2026 Source: G2.com
Best accelerator for ISVs that need integration
What do you like best about Workato?Embedded SDKWhat do you dislike about Workato?Ease of useRecommendations to others considering Workato?FlexibilityWhat problems is Workato solving and how is that benefiting you?The devops and amazing APIs
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VE

Verified User in Higher Education

September 24, 2026 Source: G2.com
Efficient Integrations with User-Friendly Interface
What do you like best about Workato?I really like Workato's usability, which makes things smoother. I also appreciate the Workato Academy, which provides valuable resources for learning. The arrow system is helpful as it uses natural language to define requirements and optimize recipes, making the process intuitive. The dev and test environments are used heavily by my team, and they've found them valuable for testing workflows.What do you dislike about Workato?One thing I'd like improved is the rate of task consumption within the dev and test environments. It would be nice if it didn't occur as quickly, considering it's just a development and test setting.What problems is Workato solving and how is that benefiting you?Workato helps us connect our data and manage security across systems. It's a useful control layer for AI agents, and I appreciate the arrow system for defining requirements. The dev and test environments are also heavily used by our team.
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ST

Shyamaprasad T

September 24, 2026 Source: G2.com
ETL tool and the speed for development and deployment Agentic Workflow Integration Shows Strong Promise
What do you like best about Workato?.AGENTIC WORKFLOW and how they are integrating with market toolWhat do you dislike about Workato?Its too early to comment but need to see how they scale up with enterprise market trending toolWhat problems is Workato solving and how is that benefiting you?Integration among different
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SK

Sree Chandana K

September 24, 2026 Source: G2.com
Airo Delivers Intent-to-Outcome Speed at Scale
What do you like best about Workato?Intent to outcome at speed at scale. AiroWhat do you dislike about Workato?Scalability and load handling and parallel working on same code is not possibleWhat problems is Workato solving and how is that benefiting you?Integration and building agents
Read more
IB

Ivan B

September 24, 2026 Source: G2.com
Versatile Integration Hub with Effortless Setup
What do you like best about Workato?I like how versatile Workato is and how I can use it with many different applications and software, placing it at the center to connect all the systems I use. I also appreciate that I can connect it with multiple systems, solving different bottlenecks I encounter. The Arrow feature allows me to do things hands-on and focus on my business processes without taking time out of my day to build solutions. Additionally, the initial setup was quite easy and straightforward.What do you dislike about Workato?NothingWhat problems is Workato solving and how is that benefiting you?Workato solves our data integration and API call problems by connecting various systems we use, like Salesforce. It's versatile and helps overcome bottlenecks, letting me focus on business processes without building solutions myself.
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VB

Verified User in Biotechnology

September 24, 2026 Source: G2.com
Easy Setup, Extensive Integrations
What do you like best about Workato?.Easy to use and fast to setup, extensive integrationsWhat do you dislike about Workato?Not enough functionality built into the AI control plane, though this is comingWhat problems is Workato solving and how is that benefiting you?Integrating our various platforms
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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