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VideoPeel Reviews

User Rating

4.7/5 (Based on 44 Ratings)

Rating Distribution

  • Excellent

    88.6%
  • Very Good

    0%
  • Average

    2.3%
  • Poor

    9.1%
  • Terrible

    0%

Do You Use VideoPeel?

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Reviews
MD

Mark D

August 23, 2025 Source: G2.com
Streamlined Video Testimonial Collection and Management
What do you like best about VideoPeel?VideoPeel makes gathering video testimonials from customers quick, easy, and hassle-free. I can create a branded campaign, share a simple link via email, SMS, QR code, or social media, and customers record and submit videos—no app downloads or account creation needed. I've also used it socially, to collect video messages for a elderly relatives birthday. Works brilliantly everytime.What do you dislike about VideoPeel?I've not found anything to dislike about the platform.What problems is VideoPeel solving and how is that benefiting you?VideoPeel dramatically improves the process of requesting, receiving, and managing video testimonials and feedback.
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JB

Janea B

May 15, 2025 Source: G2.com
Being able to follow-up with client about how to improve our services Help when needed
What do you like best about VideoPeel?I had a schedule call with Patrick from Videopeel, he was very helpful. He listened to what we were looking for and how our system is set up and gave us solutions on how we can add video to get customers' testimony. Also, he helped me set it up. He was very instrumental and very helpful. I feel confident using this software now.What do you dislike about VideoPeel?I wish I didn't have to hunt on Videopeel to find out how to get help or how to speak with a live person.Recommendations to others considering VideoPeel?The problem we will hopefully be solving is the following:What problems is VideoPeel solving and how is that benefiting you?1. Getting a promotion score
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VS

Verified User in Consumer Services

December 3, 2024 Source: G2.com
Perfect way to capture customer video testimonials.
What do you like best about VideoPeel?VideoPeel is a game-changer for collecting and showcasing authentic video testimonials. The platform is incredibly easy to use, allowing customers to submit videos effortlessly without any downloads. Its customizable templates, seamless integrations, and high-quality video capture make it perfect for businesses looking to build trust and boost conversions. Customer support has also been helpful.What do you dislike about VideoPeel?Not many downsides from the product standpoint. We just didn't use the platform too often.What problems is VideoPeel solving and how is that benefiting you?Ease of submission for our customers. Higher conversion rate of submitted forms.
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DG

Devi G

August 19, 2024 Source: G2.com
Excellent Marketing Tool
What do you like best about VideoPeel?This was a wonderful tool we used for patient testimonials during COVID or patients that preferred to utilize virtual visits. Video Peel was easy to use and sourced many of our video reviews! A variety of features are available, and customer support was great.What do you dislike about VideoPeel?We noticed a shift in trend with recording yourself vs. having a team member record a video for you.What problems is VideoPeel solving and how is that benefiting you?Video testimonials are very powerful nowadays. Video Peel provided an easy solution to a marketing challenge we faced with our patients.
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VA

Verified User in Marketing and Advertising

July 11, 2024 Source: G2.com
Excellent Customer Service
What do you like best about VideoPeel?When inquiring through the live chat about pausing our account, Patrick was extremely quick to assist and went above and beyond answering any questions I had regarding the pause. It's very much appreciated to receive quick and helpful answers instead of waiting for a response via email. Would highly recommend Video Peel.What do you dislike about VideoPeel?I have not noticed a downside using Video Peel.What problems is VideoPeel solving and how is that benefiting you?We've been able to provide our videos easily to our clients and retrieve feedback that is meaningful.
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BK

Brian K

April 4, 2024 Source: G2.com
Great Service - Great Support
What do you like best about VideoPeel?The online service is very simple to use. The proof is in the fact that I don't get asked any questions regarding how to submit a testimonial video. The process is intuitive, which makes my life easier in that I don't have to field any questions. The support is phenomenal. I often get a response within the same day, and when I do, it comes with a solution. I enthusiastically recommend VideoPeel.What do you dislike about VideoPeel?The pros far outweigh the cons. I have no complaints about VideoPeel.What problems is VideoPeel solving and how is that benefiting you?Ease of collecting video testimonials
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MS

Marco S

April 1, 2024 Source: G2.com
Great marketing service
What do you like best about VideoPeel?Easy to use and effective. We got video testimonials right away. Thank you!What do you dislike about VideoPeel?Nothing at the moment. Simple to use and fast to deploy.What problems is VideoPeel solving and how is that benefiting you?New testimonials.
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KG

Karan G

March 27, 2024 Source: G2.com
Great Customer Experience
What do you like best about VideoPeel?VideoPeel makes it easy to set up video recordings and ask users for a video response perfect for an interview style information gathering. They also have a great customer experience and I wanted to give a shout out to Patrick for being so great during our onboarding calls and helping with whatever we need.What do you dislike about VideoPeel?Steep price jump from Basic to premium versions.What problems is VideoPeel solving and how is that benefiting you?Ease of use in setting up interview style questions.
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FS

Fede S

March 20, 2024 Source: G2.com
No other saas with these features
What do you like best about VideoPeel?.That Videopeel doesn't ask the user to either download an extension nor register and log inWhat do you dislike about VideoPeel?I'm sure they'll keep evolving their interface, however it works as good as expectedWhat problems is VideoPeel solving and how is that benefiting you?for me, chance for my users to send greetings to loved ones
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MM

Michael M

February 27, 2024 Source: G2.com
Videopeel is awesome!
What do you like best about VideoPeel?I used this to create patient testimonials for my weight loss surgery practice. It made it very easy for my patients to create personalized videos themselves and send them to me for posting on social media. Really user friendly to set up.What do you dislike about VideoPeel?I can't think of anything I didn't like about itWhat problems is VideoPeel solving and how is that benefiting you?Getting others to understand how a patient who has weight loss surgery recovers and loses weight after so it's not as scary as they may think it is.
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