UserLoop

About UserLoop

UserLoop is the ecommerce survey platform that collects customer feedback at every stage of the funnel. Supercharge marketing strategy by understanding customers. Flexible survey formats let ask customers for feedback by widget, email or landing page. Show customers a survey during checkout flow, trigger a survey by email when their order is delivered.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $29.0. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

60%
Popularity

68%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

UserLoop Features

Show Feature Explanation

Show Missing Features

Survey/ User Feedback Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Phone Survey

It enables you to run your survey over telephones

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

UserLoop Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Free Free

Features

50 responses / month
Up to 2 Surveys
Up to 1 question / survey
50 outbound emails / month
Amazing Support

Starter $29.00 $29.00 per month

Features

300 responses / month
Up to 5 Surveys
Up to 5 questions / survey
200 outbound emails / month
Data Export to CSV
Question Templates
Upload your own customer lists
Generate discount codes
Remove UserLoop Branding
Amazing Support

Scale $59.00 $59.00 per month

Features

1,000 responses / month
Up to 20 Surveys
Up to 10 questions / survey
1000 outbound emails / month
Data Export to CSV
Question Templates
Upload your own customer lists
Generate discount codes
Video Responses
Remove UserLoop Branding
Amazing Support

Pro $149.00 $149.00 per month

Features

10,000 responses / month
Unlimited Surveys
Unlimited questions / survey
5000 outbound emails / month
Data Export to CSV
Question Templates
Upload your own customer lists
Generate discount codes
Video Responses
Remove UserLoop Branding
Amazing Support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 08/08/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UserLoop Pricing.