TheraNest Reviews

User Rating

4.3/5 (Based on 392 Ratings)

Rating Distribution

Excellent
69.4%
Very Good
10.2%
Average
6.1%
Poor
13.3%
Terrible
1%

User Sentiments

User-friendly interface, Comprehensive Features, Extensive Integrations, Efficient Scheduling System

Unresponsive Customer Service, Inadequate Mobile App, Inconsistent Data Saving, Limited Customization Options

Do You Use TheraNest?

Write a Review

Review Summary

Based on user reviews, TheraNest is praised for its user-friendly interface, comprehensive features, and excellent customer support. Therapists appreciate its customizable treatment plans, secure messaging, and e-prescribing capabilities. The platform's ease of use and ability to streamline administrative tasks are also highlighted. However, some users mention occasional technical glitches and a need for enhanced reporting functionality. Overall, TheraNest receives positive feedback for its user-centric design, robust features, and commitment to improving mental healthcare delivery.

Pros

Easytouse interface: Users appreciate the platform's intuitive design and userfriendly layout.
Comprehensive features: The platform offers a wide range of features, including scheduling, notetaking, billing, insurance verification, and telehealth.

Cons

Limited customization: Some users have expressed a desire for more customization options, such as the ability to change the look and feel of the platform.
Occasional technical issues: A few users have reported experiencing occasional technical issues, such as slow load times or errors.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Benjamin Rucker

July 19, 2026 Source: Trustpilot.com

Provider support is prompt and…

Provider support is prompt and considerate.

Lauren Grader-Fox

June 7, 2026 Source: Trustpilot.com

Responsive support and cost effective

As with any new tool, there is a learning curve and TheraNest was no different; however, I have found the support team to be responsive and helpful. TheraNest provides both live and recorded webinars and an extensive web-based support center to guide users. I am in private practice and feel that the cost is reasonable and I am happy to pay it for the time I save with the administrative part of my practice.

Valencia McPike

June 1, 2026 Source: Trustpilot.com

I really love how easy it is to…

I really love how easy it is to navigate also the number of things that allows you to cover all of your basis if I could rate it a 10 star I would.

Marlen Adames

May 28, 2026 Source: Trustpilot.com

Love TheraNest

I love theraNest because it is easy to use and now with AI is so much more easy to create professional notes for my client. Thank you

Sandy England

May 28, 2026 Source: Trustpilot.com

I like writing my notes within the…Theranest program

I like writing my notes within the system and like the amount of detail but it is hard not to spend too much time writing notes.

Thai-An

September 13, 2024 Source: Trustpilot.com

I love Theranest

I love Theranest. They have a great and responsive support team. The platform is user-friendly and they continue to invest in making updates to improve our experience.

William Darrisaw

September 5, 2024 Source: Trustpilot.com

Experience with Theranest

The platform for meeting the needs of my counseling practice is very good. I am completely satisfied.

Vivian Hicks

September 5, 2024 Source: Trustpilot.com

Very responsive all the time.

David DeJesus

August 28, 2024 Source: Trustpilot.com

An excellent tool for your practice

Writing notes has been easier using TheraNest. It's an excellent tool for keeping track of my session notes. Also, scheduling clients saves time.

Marie Freelon