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Talkroute Reviews

User Rating

4.8/5 (Based on 45 Ratings)

Rating Distribution

  • Excellent

    93.3%
  • Very Good

    0%
  • Average

    0%
  • Poor

    4.4%
  • Terrible

    2.2%

Do You Use Talkroute?

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Reviews
PH

Plassot H

January 18, 2026 Source: G2.com
Talkroute Makes Business Calling Simple and Reliable
What do you like best about Talkroute?What I appreciate most about Talkroute is how straightforward it is to use. Setting up extensions and greetings was quick and didn’t take much effort. The mobile app has been reliable for me, and notifications come through promptly. It’s also easy to track missed calls and follow up without delay. I especially like that everyone can use their own phones while still showing up under a single business number.What do you dislike about Talkroute?The desktop app occasionally takes a little while to load.What problems is Talkroute solving and how is that benefiting you?Talkroute gives us a centralized phone system without having to invest in expensive equipment. It’s helped us respond more quickly and present a more organized, professional experience to customers. Overall, it has made our communication much easier to manage and keep on track.
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FJ

Franco J

January 17, 2026 Source: G2.com
Easy Call Pickup Anywhere with Minimal Setup
What do you like best about Talkroute?Agents can pick up calls from anywhere with minimal setup. Call forwarding and queues are also easier to manage.What do you dislike about Talkroute?Mobile notifications sometimes lag, especially when I switch between networks.What problems is Talkroute solving and how is that benefiting you?This lets our remote agents stay on calls without needing a VPN or desk phones.
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KM

Karthikeyan M

January 9, 2026 Source: G2.com
Effortless Setup and Seamless Remote Calling
What do you like best about Talkroute?We quickly configured the call routes and extensions without needing to invest in any hardware. Our remote staff can now answer calls seamlessly on their laptops and phones.What do you dislike about Talkroute?A darker theme option would be a welcome addition, especially for those long admin sessions.What problems is Talkroute solving and how is that benefiting you?It replaced our previously scattered phone setup with a single virtual system, which has improved our responsiveness to customer outreach.
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NC

Nelly C

December 14, 2025 Source: G2.com
Switched from Grasshopper and felt the difference right away
What do you like best about Talkroute?We used grasshopper before. The call quality in Talkroute is much better than hat we used before. The setup structure is very easy. Now I set up a call menu in just ten minutes. Everything feels straightforward and not confusing. In Talkroute there is no chunkiness which we felt in grasshopper.What do you dislike about Talkroute?I would appreciate having additional options for call tracking and reporting.What problems is Talkroute solving and how is that benefiting you?Previously, we struggled with dropped calls and slow responses from support. Since switching to talkroute, our calls have become reliable, and customers are always able to reach me. This has made a positive difference for our business.
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AH

Adam H

October 16, 2025 Source: G2.com
Streamlined Experience with Talkroute, but Needs More CRM Integrations
What do you like best about Talkroute?The overall experience feels much lighter and more streamlined. With RingCentral, I was overwhelmed by features I never used and constantly felt like I was paying for unnecessary extras. In contrast, Talkroute provides exactly what I need, without any of the unnecessary clutter.What do you dislike about Talkroute?Would be cool if it had more integrations with crm’s like HubSpotWhat problems is Talkroute solving and how is that benefiting you?We now have a simple, affordable phone system that doesn’t require training or IT help. Everyone on the team was able to start using it right away.
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SS

Stephanie S

October 14, 2025 Source: G2.com
Efficient Voicemail Transcription Saves Me Time Every Day
What do you like best about Talkroute?I really appreciate how straightforward the voicemail system is. Having my messages transcribed and delivered to my email allows me to easily forward them to the appropriate staff member, eliminating the need to listen and manually write everything down. This feature saves me a significant amount of time each day.What do you dislike about Talkroute?The selection of hold music is somewhat limited. It would be great if we could upload our own custom audio files, such as company announcements.What problems is Talkroute solving and how is that benefiting you?with our old system, messages often went missing or remained unattended for hours whenever someone was out of the office. It created a lot of confusion. Now, every message and call is logged and tracked, allowing me to make sure that nothing slips through the cracks. As a result, our clients receive follow-ups much more quickly.
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AK

Anna K

October 12, 2025 Source: G2.com
Customer service is actually helpful
What do you like best about Talkroute?The support team is responsive and knowledgeable. I had a question during setup and got a clear, friendly answer right away, no runaround or long wait.What do you dislike about Talkroute?Honestly, I have no significant complaints at this point. Everything has been running smoothly.What problems is Talkroute solving and how is that benefiting you?Initially, I was concerned about switching systems and potentially losing calls in the process. However, Talkroute ensured a smooth transition. Their team assisted me with porting my number and setting everything up efficiently.
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CH

Choon H

October 10, 2025 Source: G2.com
Solid features at a great price
What do you like best about Talkroute?All the essential features are available right from the start, including call forwarding, voicemail, custom greetings, and texting. I appreciated not having to pay extra for the functions I truly needed.What do you dislike about Talkroute?The mobile app works well overall, though it can be a bit slow to load at times.What problems is Talkroute solving and how is that benefiting you?It keeps my small team organized and on the same page. We can take calls from different devices and still maintain a consistent experience for our customers.
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GR

Giovanna R

October 8, 2025 Source: G2.com
Best phone system for real estate
What do you like best about Talkroute?It just works. No complicated setup and no clunky software. I’ve tried other phone systems before that felt bloated or unreliable, but Talkroute is clean, fast, and dependable. That’s important when clients expect quick responses.What do you dislike about Talkroute?Not a big issue, but I’d love to see a dark mode option in the dashboard.What problems is Talkroute solving and how is that benefiting you?As a real estate agent, I’m constantly on the move, whether it’s for showings, open houses, or client meetings. My team and I were looking for a seamless solution to manage our business calls without the need for additional hardware. Talkroute provided exactly what we needed right away. Now, no matter where we are, we come across as professional and unified, which has really helped build trust with our clients.
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Tm

Tomasz m

September 9, 2025 Source: G2.com
Switched from Ringcentral
What do you like best about Talkroute?Everything just works. No bloated features, no upsells, just a straightforward virtual phone system that gets the job done well.What do you dislike about Talkroute?The desktop app could use a few UI tweaks to feel more modern, but it’s functional and fastWhat problems is Talkroute solving and how is that benefiting you?ringcentral was overkill for our business. We needed a reliable, simple phone system without the extra noise. Talkroute fit that need perfectly and saved us money.
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