Home/Push Notification Software/SnapComms
Updated on: May 12, 2021
What is SnapComms ?
SnapComms - Push Notification Software
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SnapComms

Multi-channel communication platform
(41 Ratings) Write Review

SnapComms is a leading provider of internal communication software. Unmissable pop-up messages, bypassing email for greatest impact. Ideal for high priority updates. Short, punchy text headlines that scroll across computer screens for immediate visibility. Customizable pop-up surveys and quizzes delivering exceptionally high response rates. Full-screen emergency alerts despatched to computers, mobile devices, and large display screens. Internal newsletter displaying video, live webpages, text, images, and scrolling tickers bypassing email.

SnapComms Features Show All Features

SnapComms Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Takapuna, Auckland
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Push Notification Software

SnapComms Pricing

Pricing ModelFree Trial , Subscription
Inform
$9 /User/Year

$9 per employee per year billed yearly

Features

  • 2,001-5,000 Employees
  • Alerts
  • Tickers
  • Screensavers
  • Employee App with Newsfeed
  • Multi Device
  • Scheduling and Recurrence
  • Targeting
  • Reporting
  • Ready-to-go Templates

Pricing varies based on number of Employees

Engage
$14 /User/Year

$14 per employee per year billed yearly

Features

  • 2,001-5,000 Employees
  • Alerts
  • Tickers
  • Screensavers
  • Wallpapers and Lock Screens
  • Surveys and Quizzes
  • Newsletters
  • Employee App with Newsfeed
  • Social Interactions
  • Multi Device
  • Scheduling and Recurrence
  • Targeting
  • Reporting
  • Ready-to-go Templates

Pricing varies based on number of Employees

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 20/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SnapComms FAQs

SnapComms is Push Notification Software. SnapComms offers the following functionalities:

  • Analytics (Social Media)
  • Visitor Segementation
  • Mobile Notification
  • Visual Notification
  • Notification Scheduling
  • Targeted Notification

Learn more about SnapComms features.

The pricing for SnapComms starts at $9.00 per user per year. SnapComms has 2 different plans:

  • Inform at $9.00 per user per year.
  • Engage at $14.00 per user per year.

No, SnapComms does not offer a free plan.

Learn more about SnapComms pricing.

Yes, SnapComms provides API.

Ask the Community View Community

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SnapComms Reviews

OVERALL RATING
4.4
Based on 41 Rating(s)
Rating Distribution
  • 75.8 %
  • 21.2 %
  • 0 %
  • 3 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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Administrator in Hospital & Health CareSource : g2crowd.com
(Reviewed on 29 June 2020)
"Excellent product and fantastic customer service"

What do you like best?

Customer service

Ease of use

Swift technical assistance

What do you dislike?

Nothing really, find the product very good

What problems are you solving with the product? What benefits have you realized?

By using snap comms we’ve been able to more effectively communicate with our customer base

...more
Maddy NSource : g2crowd.com
(Reviewed on 02 June 2020)
"Wonderful customer service and excellent software! Definitely recommend"

What do you like best?

The Customer Service! We have been very busy with COVID and our Snapcomms liaisons regularly checked in to ensure we felt supported and had the tools we needed to progress in understanding and implementing the application. Always very friendly and professional, the Snapcomms team assigned to us always made themselves immediately available for further training and any questions. Training always involved detailed and easy to follow presentations, sharing of screens, friendly tips and the teams professional attitudes and expertise provided me with deeper understanding of the applications that made me passionate to use the content manager!

What do you dislike?

Nothing - always felt very important to the Snapcomms staff and find the content manager/reports very nice to use.

Recommendations to others considering the product:

We reviewed multiple organisations like Snapcomms before making the decision to go with Snapcomms.

Snapcomms was by far the most professional, prepared and supportive. Often when implementing new softwares you can feel left high and dry by the company once you have signed the contract but Snapcomms has been nothing but super supportive and always readily available for us should we have any need for further training or questions.

What problems are you solving with the product? What benefits have you realized?

More engagement with staff as often important news or messages were sent to staff via email which both cluttered inboxes but went unread. With snapcomms it is a fun, succinct, visual way to grab employee attention and get our message across.

Even using the scrolling ticker for minor news such as "Staff newsletter now available on intranet" has increased readership/engagement as often people would not go looking for this information but it is super accessible via one click!

...more
David WSource : g2crowd.com
(Reviewed on 02 June 2020)
"They aren't happy until you have everything you need; from information to training and on-boarding."

What do you like best?

Every employee of snapcomms I have dealt with is both highly proficient and friendly. You really get a sense that you are part of a 'team' and they are motivated by your ability to use the solution you purchased. Speaking of which, compared to other providers the pricing is highly competitive and transparent; something that other providers can't always say.

What do you dislike?

We have been working with snapcomms since March, 3 months in total. As of writing this review I don't have any criticism of the solution provided, on-boarding process or customer service. All have been exceptional.

What problems are you solving with the product? What benefits have you realized?

I initially reviewed snapcomms for it's emergency communication capabilities; however, subsequent exposure to available features mean that snapcomms is becoming more of an integrated tool within the City's all round communications capabilities.

...more
Dustin MSource : g2crowd.com
(Reviewed on 09 December 2019)
"Excellent tool for internal communication and encouraging employee engagement"

What do you like best?

Our company has been using Snapcomms for the last 2 years and absolutely love it. The user interface is sleek and easy to use and allows us to create a company-wide screensaver that we can share across all employees in North America. We use it frequently to communicate company news, change of positions, new hires, etc.

We have only taken advantage of the alert notifications a few times, and while it does seem extremely useful, we just haven't had any major frequent uses for such functionality. We still have to try out the other features such as survey and ticker.

What do you dislike?

It would be nice if Snapcomms could develop more functionality for end-users to configure their notification settings. For example, if a user could have Snapcomms go on "snooze" mode when a certain exe is running (such as Photoshop.exe), that would be extremely helpful.

Additionally, there have been times where the screensaver can affect performance when using high-end engineering software. It isn't drastic, and only a few users have noticed it.

Recommendations to others considering the product:

Ensure you have an implementation strategy and that others are willing to contribute to the content on a frequent and recurring basis

What problems are you solving with the product? What benefits have you realized?

Our main issue was getting company news in an easy and readable format to remote employees. We have about 30+ employees across North America and we used to receive a lot of feedback that those employees didn't feel engaged or part of the company culture. A lot of them didn't know when new positions were created or when employees were promoted.

We weren't finding much success with a company newsletter, as we would often hear that it got lost in email traffic. A company newsletter also took a tremendous amount of time to put together.

...more
Administrator in Government AdministrationSource : g2crowd.com
(Reviewed on 24 November 2019)
"SnapComms took us to the next level of communications."

What do you like best?

Fast and effective tool for communicating critical information to staff. Its well designed and easy to use. Also our end users loved it and it proved very popular with lots of very positive feedback.

What do you dislike?

Struggling to think of a genuine dislike. Just asked my IT team if they had anything and there was not a single thing we disliked about it.

Recommendations to others considering the product:

SnapComms staff are extremly helpful with everything. Our experience from our initial sales request, through Implementation and then used in Production has been nothing short of amazing. We deal with a large number of software vendors (80+) and SnapComms are streets ahead with Sales and Support.

What problems are you solving with the product? What benefits have you realized?

We used to have trouble communicating system outages to users, large emails just wasn't cutting it. We were implementing a new corporate system and as it was being built from scratch there were frequent outages. SnapComms eased our pain, and our users, considerably - we didn't clog up staff inboxes with repetitive emails and we could target users who were active (eg staff on leave didn't have to return to an inbox full of irrelevant messages).

...more
Administrator in Government AdministrationSource : g2crowd.com
(Reviewed on 22 November 2019)
"SnapComms"

What do you like best?

The alerts and tickers are mainly used in my organization. It allows communication of information directly on the screen. Many users are not checking their emails regularly and therefore not receive important information promptly. SnapComm resolved this issue.

What do you dislike?

I found the video alerts are the only issue I've ever had with this system. Primarily because the video we posted is from internal Office 365 apps and required users to authenticate before seeing the content. As opposed to Youtube videos work without issue.

Recommendations to others considering the product:

Identify content contributors who will provide the information to be shared on a regular basis. Don't worry about if the information you are sharing seems redundant (i.e, the info was shared via email). Important information should be shared multiple times and via multiple channels. Also, encourage those who are always on the go to download the mobile app to stay in the loop of alerts.

What problems are you solving with the product? What benefits have you realized?

Communication! We are striving to improve communication across the organization and with SnapComm it offers multiple channels to do this besides just email.

...more
NATALIE LSource : g2crowd.com
(Reviewed on 22 November 2019)
"SnapComms has been mt Internal Communications Savior"

What do you like best?

SnapComms as easy and effective tool in communicating with employees across multiple locations. I love the desktop pop-up feature! I consistently get over 90% engagement when using this tool.

What do you dislike?

There is honestly nothing I dislike about the program. The platform is amazing and the customer service is stellar. It is a little pricey, but worth it!

Recommendations to others considering the product:

If you are looking for an excellent alternative to email to increase employee engagement, SnapComms is the answer. My staff overlook emails, but they

What problems are you solving with the product? What benefits have you realized?

SnapComms is the core of my Internal Communications. We use it to communicate updates, issue quizzes, and even RSVP for events. I don't know what I would do without SnapComms.

...more
Audra JSource : g2crowd.com
(Reviewed on 18 November 2019)
"Feature-rich, easy to use, and excellent support"

What do you like best?

Not only does SnapComms prevent important messages from getting lost in inboxes, it allows us to embed videos and other multimedia content to provide clean-looking messages with depth of information. Not only do the various message formats/channels provide an array of options, but sophisticated scheduling and targeting make messages easy to manage and ensure receipt - as well as avoid bothering people who don't need to see the message. Support has been excellent. We haven't had any bugs or issues, but our CSM has devoted a lot of time to making sure we are well trained and taking full advantage of SnapComms.

What do you dislike?

They didn't insist on a physical visit to New Zealand for training. :)

What problems are you solving with the product? What benefits have you realized?

Reaching employees with important messages when emails wouldn't be read; more engaging and rich content in messages than is possible by email; auditing which users have been reached.

...more
Executive Sponsor in Hospital & Health CareSource : g2crowd.com
(Reviewed on 29 October 2019)
"Great tools, easy to use. "

What do you like best?

Very easy to use. Common sense approach.

What do you dislike?

More native support for mac. Stills works, just a little more effort.

What problems are you solving with the product? What benefits have you realized?

Need channels for immediate/urgent communication. SnapComms provides channels that standout from typical communication channels.

...more
Shawn PSource : g2crowd.com
(Reviewed on 22 October 2019)
"Great product for wall mounted kiosks"

What do you like best?

The configuration of what set of images display at which location can be setup once and then an average user can change out the images as they see fit. I only ever have to login to see if there are product updates to deploy. We can re-image a kiosk and then deploy the SnapComms client again and it will immediately start working because the user and computer management in the web portal is so good. We have a person at Corporate and someone at each facility that adds images to the screensaver and they never have an issue with it.

What do you dislike?

We currently do not have any issues with SnapComms or have anything we dislike. It works great.

Recommendations to others considering the product:

There is nothing better out there especially at this price point! The management is easy and the content is easy for anybody to add.

What problems are you solving with the product? What benefits have you realized?

We had a small issue with some of our devices locking up while the images where playing, but we sent the error to the SnapComms team. They found the issue and released a patch to fix it!

...more
Read All Reviews

Videos on SnapComms

SnapComms Overview
SnapComms Overview
Compliance Communications
How to create a Desktop Ticker with SnapComms
Onboarding Employees: New Employee Introduction

Customers

HSBC
Comcast
CocoCola
Freddie Mac

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com